Tamil Nadu State Transport Corporation [TNSTC] — Conductor behaved very rudely and unwontedly spoke bad words to me in front of the other co passengers

TNSTC – Villipuram Division, Kanchipuram Depo, Bus No.TN-21-N-2009 (Route No. 188) at 18.04.2023, timing 20:58:35 from CMBT (Koyambedu) to Thiruvanmiyur, my Ticket No. 699206. After finished my Court works, when I was travelling on the above-mentioned Government bus, he refused to allow me inside the bus you have to travel in MTC buses, so I approached the Ticket Examiner and explained the situation. Then, after advising the ticket examiner, he allowed the bus to travel after it started from CMBT (Koyambedu). While issuing the ticket that day, the conductor behaved very rudely and unwontedly spoke bad words to me in front of the other co passengers also after issuing the ticket on the way if passenger will get into the bus you have to give your seat to other passenger like that he said and corral with me. I asked the conductor, If I pay the amount till the stage, why do I give my seat? So I hope you will take the necessary action against the conductor. Also, I need the following clarification.
1. This is a way of approaching how to behave with passengers.?
2. Also, I need the stage details from CMBT (Koyambedu) to Pondicherry with fare details?
3. Whether the TNSTC bus Driver, Conductor have rights to say you have travel in particular buses only?