Tamil Nadu State Transport Corporation [TNSTC] — Conductor's rudeness

I travelled on 28.06.2022 Tuesday in TN 39 N 0039 Route No: K.13 from Tiruppur to Kangeyam at 11.30 am . ( Kangeyam branch). The conductor who was on duty was very rude towards lady passengers. He answered very rudely when he was enquired about the stages. He made few lady passengers including a pregnant lady to get down from the bus saying that this bus will not stop in particular stop. But when i observed it was stopping in the particular stop where those ladies wished to get down. Ladies were treated very badly. This may be due to cashless travel.
The same day I tried calling the branch manager on his mobile but he didn't attend. Also there is no response for my SMS.