Tamil Nadu State Transport Corporation [TNSTC] — Denial of entry into the bus TNSTC bus from Pondicherry

Sir, I Ullas V A on 06 Aug 2023 at about 2040 hrs approached the bus no TN 21 N 1851 parked at Puducherry Pudupalaiyam Bus stand to travel from Puducherry to Melmaravathur. The bus driver was standing on the boarding step and I requested to allow me to enter the bus. He refused to do so stating that there is no room available. On this I requested him that I am willing to travel without any seat. Thereafter he told me that the bus doesn’t have a stop at Melmaravathur. It is pertinent to mention that in the display board of the bus it is clearly mentioned that the bus have a stop at Melmaravathur (Images enclosed). The bus driver was very rude & arrogant in his behaviour. The reason for his atrocious behaviour to an unknown passenger is not understood. Due to this I was unable to travel on the day which eventually resulted in huge loss personally as well as professionally to me. I request to take stringent disciplinary action against such erring staff who tarnish the image of TNSTC. Thnx