Tamil Nadu State Transport Corporation [TNSTC] — Don't stop in bus stop

Bus no. Tn 30 n 1782, bangalore- salem (via hosur) fly over,
on the rainy time on 30.05.2023 (tuesday) around 7.15-7.30(time not sure) the conductor of the bus stopped at madiwala many old passengers were standing to take the bus but he told its not flyover though the bus had a sticker saying flyover image is attached, when i asked him he told that he can take only salem ticket and not hosur

this is happening all the time
this should be resolved immediately