Tamil Nadu State Transport Corporation [TNSTC] — Driver and conductor is using the public transport for own use

Hi I'm manjunath 41 years old I'm traveling from salem to Bangalore today that is on Monday 14th November 2022 in the bus number TN 30N 1800 here the driver is using the transport to personal use when there are lots of passengers where inside the bus, when i questioned this not the route he told yes we have in list and took inside where there a difficult to take a bus inside the road, some how he managed to take inside and stopped in a place to meet his friend and after a while came back and taken bus to normal route, 1 boarded a bus @ 10am from Salem to Bangalore at its almost 2:30 still he didn't reach I'm very upset about the service, pls kindly have inquiry and take an action on that, I'm open to give a complete statement at any time and my number is [protected]