Tamil Nadu State Transport Corporation [TNSTC] — ECR Bus stopping points

Dear Sir/Madam,

I am writing this letter to bring to your attention an ongoing issue that I have been facing while traveling from Chennai to Kalpakkam through ECR buses. I board the bus at Pondicherry bus stop at Guindy, and when the conductor asked for my ticket, I informed them that my destination was Kalpakkam. However, the conductor informed me that the bus does not stop before Pondicherry and asked me to get down at Madhya Kailash. This incident has occurred multiple times in the past with other ECR buses as well.

As per the Department of Atomic Energy in Kalpakkam, TNSTC has granted permission to stop all ECR buses as around 10, 000 central government employees are residing in Kalpakkam. Despite this, the conductors and drivers of these buses are behaving rudely and not allowing passengers to board the bus.

I would like to bring to your attention that the same bus that does not allow passengers to board before Pondicherry, picks up passengers on the same route while reaching Kalpakkam to drop them off at Pondicherry. I fail to understand why the bus would pick up passengers on the same route where it has previously denied passengers.

I would like to request you to take necessary action against the drivers and conductors of ECR buses and ensure that they abide by the rules and regulations set by the TNSTC.

Thank you for your attention to this matter. I hope to hear from you soon.

Sincerely,
Rohith