Tamil Nadu State Transport Corporation [TNSTC] — Irresponsibility of the Conductor

Address:

TNSTC office, Ooty, The Nilgiris, Tamilnadu.- 643001

Dear Sir/Madam,

This letter is to inform you about the irresponsibility of the conductor for the Ooty to Coimbatore bus starting from Ooty at 6.00 am. . Bus number 3377.

My wife and my daughter were traveling to Coimbatore(Thudiyalur) fom Ooty on September 03, 2022. They got into the bus from Ooty bus stand and were sitting on the left side of the driver's seat. And kept one trolly and one backpack near the front seat.

The bus stopped for breakfast in the Mettupalayam hotel. When getting down from the bus my wife kept her small Nike backpack on the seat. After having breakfast they went to the washroom. Took only 3 minutes to come back. The bus left the hotel without checking whether all the passengers had come or not. All my luggage was in the bus. And this situation caused so much hardship and agony to my family, my daughter's books and clothes who were left in the bus who was going to report to the hostel.

Then my wife got another bus from the place. Luckily another conductor has the bus number 3377 driver's contact number. So he contacted the driver and informed the same. Then they told me they will keep the bags in the new bus stand (coimbatore). But it was a difficult task to return back to Thudiyalur with luggage, we told one of our friends to wait in Narsimhapalayam bus stop and collect the luggage.

Then the conductor was not sure about the luggage which was left in the bus, and his phone was switched off. The name of the driver is Prakash. The ticket numbers are 32538, 32537, 39490, 69490. The images of the tickets are attached for your reference.

Kindly look into the matter and take action, this should not happen again to the ladies who travel alone trusting the transport service.

The ticket numbers are

Shankar
Advocate
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