Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] — Irresponsible Answer

Diana Priya

Feb 20, 2024

Address:

Chennai Kolathur

I have booked Ticket from Chennai cmbt to Velankanni in setc bus... Travel date 20/02/2024 timing 7am morning... We have reached the cmbt by 6.30itself... there is no proper help desk and guidelines in the cmbt where the platform to get bus... Because of your irresponsible attitude bus has started by 6.45 itself from the cmbt which is not the time... Since we are the reservation passengers not made a call and took the the bus... Driver and the Conductor says that time keeper said that there is no reservation for 7am bus... How the hell you people be like this to the public... We are paying the money to govt but we are facing the problems... The next bus drivers are complaining that we asked without the time you leaving earlier but they ignored... Is this the way govt access for the public... Also we have reserved tickets till Velankanni but the drivers are forcing to get down in nagai pattern due to their is no ticket after the drop bus will be empty so asking is to catch another bus... I want to take action plan on this complaint orelse am ready to go next level of escalation... Vehicle number is mentioned here

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Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Feb 20, 2024

Updated by Diana Priya I have booked Ticket from Chennai cmbt to Velankanni in setc bus... Travel date 20/02/2024 timing 7am morning... We have reached the cmbt by 6.30itself... there is no proper help desk and guidelines in the cmbt where the platform to get bus... Because of your irresponsible attitude bus has started by 6.45 itself from the cmbt which is not the time... Since we are the reservation passengers not made a call and took the the bus... Driver and the Conductor says that time keeper said that there is no reservation for 7am bus... How the hell you people be like this to the public... We are paying the money to govt but we are facing the problems... The next bus drivers are complaining that we asked without the time you leaving earlier but they ignored... Is this the way govt access for the public... Also we have reserved tickets till Velankanni but the drivers are forcing to get down in nagai pattern due to their is no ticket after the drop bus will be empty so asking is to catch another bus... I want to take action plan on this complaint orelse am ready to go next level of escalation... Vehicle number is mentioned here