Tamil Nadu State Transport Corporation [TNSTC] — It's raining inside the bus

Tamil Nadu, the Nilgiris, route Kothamudi to Ooty, bus no TN43-N0527, May be its tourist destination, while raining you can experience the full rain inside the bus [but you must have an umbrella with you, otherwise you will be wet inside the bus]. Many a time, complained to the local manager on Mob No. [protected]. At times he even avoids answering knowing my number is for a complaint. Pathetic and shameful response from such a TNSTC official.