Tamil Nadu State Transport Corporation [TNSTC] — Money debited but ticket not booked | UTR:[protected]

Hi,
I tried to book ticket in tnstc website from CHIDAMBARAM to CHENNAI on 23rd Oct.
During transaction, I choose UPI to make payment, and my money(Rs. 290) got debited but seat not booked.

UTR:[protected]
Transaction ID: T2310141330219449951807
Collect Id: ICI9cc129d[protected]a26db[protected]

Request you to help to get a refund

Thanks
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