Tamil Nadu State Transport Corporation [TNSTC] — Money debited through Gpay but ticket not booked

Hello Sir/Ma'am
Please note that I tried booking a ticket on 9th July 2023 from Madurai to Bangalore. The money got debited through Gpay but the ticket was not booked. The transaction ID is[protected].
Kindly look into it.

Thankyou
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Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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Compliance rise for bus service.

Respect sir,

Yesterday I was booked VELANKANNI to BANGALORE on 15.08.2023. The bus was special bus ( AC Sleeper ) .Velankanni Service Start time : 18.35 and ( Thiruvarur ) my picking Time 19.35 I was waiting for a while and I was reached on time but bus not came till now.I don't know what status of the bus.The contactor mobile number messages also not received my site .and also no support in TNSETC site.In case bus was not scheduled in your side to inform earlier as soon as possible.

So that I want my refund my booking amount regarding refund amount.Book Amount Rs.1080 only...But can't able to get my refund amount why because status of the bus is showing Journey started and the bus was not scheduled.what was status of the refund amount ?

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