Tamil Nadu State Transport Corporation [TNSTC] — Need of refund

Hello, I have tried booked a ticket from Tirunelveli to Chennai for 15.08.2022 @ 21:45, trip code of bus is 2145TIUCHE . I have paid the money through UPI Payment (attached is the screenshot), money is debited from my account but ticket is not booked. Kindly refund my money ASAP. Thank You.
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    Tamil Nadu State Transport Corporation [TNSTC] Address
    Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002
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