Tamil Nadu State Transport Corporation [TNSTC] — no information on cancelled bus (ukkadam to munnar)

Address:

641008

Today (22.08.17) i planned to travel to munnar with family through direct bus service from ukkadam bus stand (Coimbatore). I reached 7.50am. I asked time keeper when will the bus started. He told me that, bus will reached by 8.05 am. Till 8.15am bus didn't come and again i went to the time keeper and asked. He saw the time table and replied bus will reach 8.16am. But till 8.35 bus didn't come. That time 2 gentle men sitting in the cabin. I went them and asked, whether munnar bus will arrive or not. He replied bus is cancelled due to breakdown. I return back to time keeper and asked, sir bus didn't come when will arrive. He replied calmly will arrive soon. I was annoyed about the reply. He doesn't knew the information on cancelled bus service even though the decision is taken already. People are waiting eagerly. Announcement or at-least small information board can be displayed in front of the cabin or time keeper since this service is offered only 2 times in a day. We could catch udumelpet bus and travel to munnar. This is the service tnstc giving to the public. Pls improve in this area to help public.