Tamil Nadu State Transport Corporation [TNSTC] — non stop buses from t. nagar at cit nagar bus stop, some buses stops away from bus stand & extremely rude behavior of conductors

Address:

Chennai, Tamil Nadu, 600 033

I am dr. A. Kalyani, working as chief medical officer at perunkudi corporation hospital, i have to report for duty by 8.00. A. M. I used to catch bus from cit nagar bus stop daily, most of the days the buses from t. Nagar bus terminus does not stop at cit nagar bus stand or stands 200 mts away from said bus stand.
On 18.01.2020 at about 7.43 a. M. The bus no. 519, having its registration no. Tn 01 an 2250, which goes to thiruporur, stands 200 mts away from cit nagar bus stand, i along with 2 other elderly persons runs after the bus, when i questioned the conductor of the bus, about not stopping of bus at bus stand, he replied that he is not bound to stop the bus at cit nagar bus stand and further he advised me to catch next bus, so as to go for duty. It is pertinent to say that the bus is at most empty, hardly less than 15 passengers are alone there in the bus.
You may kindly take necessary steps to ensure that all buses should stand in the cit nagar bus stand without fail and advise your driver and conductor to discharge their service towards the welfare of the public and oblige.

With regards
Dr. A. Kalyani