Tamil Nadu State Transport Corporation [TNSTC] — Non Stoppage of Bus in the stopping Kalpakkam

Dear sir/madam,

While boarding the bus from Chennai (CMBT) to Kalpakkam in Pondichery bus via ECR route, Eventhough the bus is having stop as per the route map the conductors and drivers are not allowing to board the customers to Kalpakkam. They are also acting so rude and giving false information that the bus does not go through Kalpakkam. is there any route in ECR to go to pondicherry without touching Kalpakkam ?! Why do the Drivers and conductors need to give such Fake/False information ?! Kindly require your intervention to make sure passengers are allowed to board in buses that go vie Kalpakkam