Tamil Nadu State Transport Corporation [TNSTC] — non stopped at bus stop - stop the bus for purchasing of snacks enroute

Address:

Thoothukudi, Tamil Nadu

I am a passenger of tn 67 n 0903 get up at eppodumvendanu bus stop in thoothukudi to sivakasi route bus on 14th october 2017 at 19.52hrs and asked ticket to kovilpatti with a request to get down industrial estate bus stop at kovilpatti but the conductor denied to stop with a reason of no time to stop at non stopage at the same time the bus has been stopped for 5 minutes at keela iral village snacks shop where no stoppage for any buses to purchase snacks for themselves.
I asked the conductor that snacks is more value than passangers and time available for purchase yourself, he asked me to show my identity card, i show my identity and asked him to inform his name but he refused to say his name
You are requested to take necessary action to denied stop at bus stop and stopped at non stopage for purchase of snacks, as well as why asked to show identity card from passangers
I also requested to intimate the action taken on this complaint