Tamil Nadu State Transport Corporation [TNSTC] — not allowing passenger to board in bus

Dear sir, Bus number TN30 1959, salem to Chennai bus, it's not allowing passenger to board From thalaivasal to kallakurichi, they are saying it will not go to kallakurichi, but in bus name board it's showing kallakurichi as a route destination, entire bus is unoccupied (90%) seats are empty but they are not taking passenger. Due to non availability of transport I'm forced to take other transport, obviously government transport department will loose their revenue.