Tamil Nadu State Transport Corporation [TNSTC] — Not stopping bus at passengers request

Address:

3/134D,12th cross street, Nehru Nagar, Dharmapuri

We were traveling from Dharmapuri to salem in ordinary govt bus ( TN 29N 2773) morning (8.30 am -10.00am), i was travelling along with my Dad (71yrs old ), we requested to conductor to stop at Manipal hospital, salem but th3 conductor refused to stop, which leads me to get down in another traffic place and return by some other bus. The ordinary givt bus stopped at various places around 20 plus stops during the journey ( some places bus stop and non bustops ), why is he refused to stop us ? We had to go hospital at 10.00am, it gives is inconvenience and I begged the conductor to stop many times, but he refused.. I wouldn't have asked if that bus is point to point, but it stopped more than 20 places, this is humiliation.
As a proper tax paying citizen I want justice of conductor action

Thanking you

Sincere citizen
Gowtham Raj D