Tamil Nadu State Transport Corporation [TNSTC] — Refund not processed

I have booked SETC e- ticket in TNSTC app on 16.06.2022. The journey from Aruppukottai to Chennai dated 17.06.2022 and trip code is 1900ARUCHE. The Transaction status showing me is failed.
Amount was deducted in my account and so far the ticket was not booked. I need my refund of ₹1670/- Please do the needful.
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