Tamil Nadu State Transport Corporation [TNSTC] — Regarding not boarding the passenger

We booked a ticket in tnstc on 25-7-21 from keelakarai to chennai.
When I went to the bus stop the bus left only few minutes ago so I went in the bike and reached it. Even though I had a valid ticket and aadhar card the driver and conductor refused to take me in.
I am so stressed out because of this and suppose to join work on 26th. Now it’s a big question mark for my work.
I am attaching the ticket confirmation details.
Please do the needful. I want the refund of the ticket and also the compensation for the loss I am facing. Do take action against the concerned conductor and driver.
Thanks
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