Tamil Nadu State Transport Corporation [TNSTC] — Rude behaviour of the private bus conductor

This is Catherine from Coimbatore. On February 12, from 2:00 p.m. to 2:15 p.m., there was a clash between 2 Coimbatore private buses (bus numbers 50 and 48) because of a time clash in Gandhipuram, Coimbatore.
Then the bus started at 2:15 p.m. But the bus conductor who was in bus number 50 was very rude to the passengers, especially to the ladies. He, with the help of the bus driver, redirected the bus again to the Gandhipuram bus stop to show his revenge.
Their prime focus is getting revenge. Because of this, we passengers suffered, especially old people and ladies. So I request that the concerned transport in-charge take the necessary action immediately.

Kindly find the mentioned few details and timings about the bus for your reference.
Bus number- 50 (TN 42 D 6900)
Bus name- NST
Route- Gandhipuram to Kannammanaickenoor

Thank you