Tamil Nadu State Transport Corporation [TNSTC] — Rudeness of conductor and his violation

Sir Iam Johnson Dhinakar.I was waiting for bus @ Samathanapuram nearly around 10:45pm.I was planning to go madurai for that I had to reach Tirunelveli bus stand...so I was waiting for bus patiently.Actually it was main stop most of all buses will stop and unload passengers here Similarly A bus(attached in pic(TN67 1083) came for unloading passenger it stopped there So I climbed in, the conductor who was standing in step asked me where u r going I said i want to go to Tirunelveli bus stand he said it wont go there he was on the step I was too on step he urged me to climb down so i did that Actually I know that bus is going to bus stand but i didn't argued with him there .And also i was with my heavy luggage...Im addressing serious issue here Similarly most of the buses wont take passenger who want to travel nearby(not 1 to one im mentioning) ...If so why there is ₹10 ticket in the bus in most cases the conductor wont allow passengers to travel with that min fare₹10 they simply ask the passenger where u r going ??and say it wont go there but actually going there only ...okay coming to my issue then I took a bus after 10-15 min and reached Tirunelveli busstand and I was shocked the bus which left me saying it wont go to busstand was standing in bus stand .I got angry straightly went to conductor and asked him is this bus stand or not ??? Why u are lying to me ??? He was not guilty for what he have done and challenged me u cant do nothing that why ik complaining here ...I want u to take action against him (his pic and his bus number attached below)...
. Thank u !!!