Tamil Nadu State Transport Corporation [TNSTC] — Ticket Refund - 03/10/2023

Hi,

I have booked a ticket from Tirunelveli to Chennai via Madurai and the bus timing is at 19.30 PM on Oct 3rd, 2023. My transaction is done through the UPI QR code from the website through my Paytm app. My Money is debited from my account and I have received no ticket. The website shows an NGIX error. Currently, I have booked an expensive private bus for my travel because my ticket is not being received. Kindly help to get back my rs 740 which I paid for the TNSTC website.
I have called multiple helplines but it's not working. I can share my transaction id if needed.

Personal details
Name: Manikandan
Email: manikandan.[protected]@gmail.com
UPI ref :[protected]
Amount : rs 740