Tamil Nadu State Transport Corporation [TNSTC] — Urgent - Payment successful but ticket not booked (Need Refund OR confirm my booking)

Address:

TNSTC

I booked a ticket for the journey( for 30 December 2022) from Bathalagundu to Bangalore. after the successful transaction of payment. In the TNSTC application it keeps the server loading & shows Status: billdesk is waiting for response from bank pending transaction

.I got a message from SBI bank of a money deduction during booking but on the TNSTC website, it still shows no booking record. I want my booking status or a refund.

The payment was done by Phonepay & it shows 'Transaction successful'.
but in the TNSTC application it shows the status as 'billdesk is waiting for response from bank pending transaction'.

Please do the needful soon.

Status: billdesk is waiting for response from bank pending transaction

OB REF NO: OB20133042
Mobile No: [protected]
Mail Id: vetha.[protected]@gmail.com