Tamilnadu Electricity Board (TNEB) — Billing Problem

Address:

Chennai, Tamil Nadu

To, The Chairman, (Superintending Engineer) Consumer Grievance Redressal Forum, Chennai EDC/South TANGEDCO (FORMERLY TNEB), 110-KV SS Complex, Anna Main Road, K.K. Nagar, Chennai - 600 078. Phone – 044 – 24715121 E mail [protected]@tnebnet.org From C.Senthilkumar Plot no:8 Koushik Avenue, Rajakilpakkam Chennai -600073 Ph :[protected] SUB : Billing Problem. Dear Sir, My Consumer no[protected] I used to pay my EB bill through Online last 4 years before the duedate itself . And On Month 28/10/2014 unable to pay the bill within the duedate 17/11/2014 due to my Personal reason since my Mother was Expired on that month . So now when i check online status its showing SERVICE IS DISCONNECTED and but still Physically Fuse is not Disconnected and meter is working condition till now. When i have checked with Assistant engineer SULTHAN ABDUL KADHAR and he said you need to pay the amount 3 times fine from the Due Amount for DC . Please i need clarification and Justification for this to pay the Fine Amount 20, 000 Without DC a service from their end, please help us on this to proceed further. Regards SENTHILKUMAR.C