Tamilnadu Electricity Board (TNEB) — FREQUENT POWER TRIP AND SHUTDOWN

Address:

Chennai, Tamil Nadu

Sir, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I am a local resident of Medavakkam(Kancheepuram District, next to Pallikarnai &amp; Velachery) and I have been residing from 2010 to tilldate @ Vaishnavi Nagar &amp; Neelanagar ( these 2 are adjacent localities) From the day1 we have been facing power issues and everytime we register a complaint with TNEB Customer Care) 1912) Most of the times we used to get good response and some willbe at the ignorance. First let me discuss about yesterday power failure, thePower was taken Off by 7:40PM since there were heavy thundershowers and rainand it stopped at 08:38PM and Medavakkam EB Staff’s tried to Power ON but itgot TRIP and again they tried for 2 Times @ 9:30PM, it TRIPPED (the worst thingwe couldn’t reach both Medavakkam EB Office &amp; CC 1912) Later we had the golden opportunity to reach Medavakkam EBOffice @ 10:45PM and it was informed it will take next 30 Minutes to Power ONsince there was a TRIP, I also asked them why this is happening every time whenthere is a power failure and I received the same old answer (hearing it fromthe Day1) When it reached 11:30PM and we tried to reach Medavakkam EBOffice &amp; CC (1912) but couldn’t. Later at 12AM I was able to reach CC ( and I shouted at themand I am extremely Sorry for that, b’coz they are the restless guys who get thehit from Public) and I asked, the rain has stopped long back and WHY STILL THEPOWER IS NOT TURNED ON and I was told ( same Old answer the shocking answer) that the local EB Staff have SHUTDOWN the power since it is getting TRIPPED and theyrefused to give the complaint number, I tried to reach them several timeswaiting for a long time over the phone every time for each call and when askedfor complaint number, the answer will be (Wait for a Sec and then the linewill be disconnected) and I tried till 12:30AM, No luck I was not answered whenI was 1st in the queue after waiting for a long time( THIS IS THEFIRST TIME I GOT An IRRESPONSIBLE ANSWER and was able to smell the guy whospoke to me may be drunken( b’coz he couldn’t answer and I could hear only the tongueslippery words from him and sometimes with silence. This answer of the Power were shutdown was heard by us everytime from the past and till date. We know that during rain, obviously the power will be shutdown, but this is happening for every time and this is NOT ACCEPTABLE, when weask for the reason the only answer is it GOT TRIPPED AT SS and b’coz of low endtransformers it will burst and will have huge failures. Our Queries are 1. When we met Medavakkam AE, It was Informed by (2012)Medavakkam AE that they are in the process of changing the Low End Transformerssince the new connections are getting increased- SO FAR NOT DONE 2. We could see this is happening only to partialareas of Medavakkam and rest are fine, so changing this Low End Transformers atthese partial areas would have been done long back but it is NOT INTO ACTION. 3. And in 2014 Again we met Medavakkam AE (now NewAE) and Informed the above query, got the SAME ANSWER. Nowadays Medavakkam is occupied by Middle class families andthey never worry for the power failures since everyone has the Power Backup(INVERTORS) and this leads to Medavakkam EB staff’s to act less, since they arenot worried about the public who are local residents of Medavakkam for so manyYears who runs their life in poverty who depends on this EB Power and not withthe luxurious life PLEASE CONSIDER THEM (even though WE are not weightage foryou but still We are LOCAL RESIDENTS) ALL THESE WERE REPORTED TO MEDAVAKKAM EB AND WE HAVEN’T EGTRID OF THESE SORROWS HENCE REGISTERING THIS COMPLAINT, HOPE THIS WILL BEADDRESSED.