Tamilnadu Electricity Board (TNEB) — Incorrect Meter reading_Due to incorrect connection provided by EB worker

Address:

Chennai, Tamil Nadu

I would like to keep the officials informed that the new digital meter placed by the EB board recently was placed with incorrect connection, i stay in an apartment and they have connected the common earth connection for 4 houses in the basement to my house meter and it spiked up the meter reading and i was forced to pay the additional charges for the past 2 bills. I can produce the last 2 years bills and the average have not come up to this high. Its always been 2, 000 to Rs. 2, 500, however now it came to Rs. 8, 000 to Rs. 12, 000 which i way high, i agree it considers all of the consumption for example mobile charger etc, however not this much high bill. Inspite of giving so many verbal and written complaints to AE, he is forcing me to pay the bill again which is not relvant to my usage. He never took any additional steps to get into the details, after me bringing in a private electrician and then he visited my house and saw the connection which was not done appropriate. he agreed to freeze the reading as defect and then take average of the reading which runs after correcting the connection. After correcting the connection, i see the reading is appropriate and it comes to the actual average of Rs. 2, 500 approximately. I am open to discussion and i would appreciate if a investigation is conducted and a proper decision to be given after looking at the evidence which i have. Thank you for looking into this complaint.