[Resolved]  Tamilnadu Electricity Board (TNEB) — Meter Reading Wrongly Updated in the Office

Address:

Chennai, Tamil Nadu

Power Connection Number: 257/814/136 On 10/6/2014 the electrician Mr. Kannan from TNEB Substation Nehru Nagar installed a new digital meter after taking back the analog meter. Meter reading on 10/6/2014 as per analog meter was 54625. The same reading was recorded by the electrician in our EB card. But, while updating in the office database the meter reading entered was 54675, which resulted in extra 50 units in our power consumption bill. The new digital meter was installed with a reading of 6 units. Later, the meter reading was taken by the TNEB people for the bimonthly consumption on 24/6/2014. The reading recorded and updated in our EB card was 210. ACTUAL bimonthly power consumption as on 24/6/2014 is detailed below (in units): Analog meter reading on 10/6/2014: 54625 Analog meter reading on 19/4/2014: 53820 Power Consumption: 805 (I) Digital meter reading on 24/6/2014: 210 Digital meter reading on 10/6/2014: 6 Power Consumption: 204 (II) Total bimonthly power consumption (I + II): 1009 Bimonthly power consumption as on 24/6/2014 as per the TNEB bill is detailed below (in units): Analog meter reading in database on 10/6/2014: 54675 Analog meter reading in database on 19/4/2014: 53820 Power Consumption: 855 (I) Digital meter reading in database on 24/6/2014: 210 Digital meter reading on 10/6/2014: 6 (TNEB did not deducted form the final reading) Power Consumption: 210 (II) Total bimonthly power consumption (I + II): 1065 So, I have to pay an excess amount of Rs. 322/- due to the above miscalculation. When I represented this issue to our Nehru Nagar TNEB, They told they can't help it. So, I humbly request your personal intervention in this issue and kindly solve this problem. Yours faithfully S. Muralikrishnan Chitlapakkam, Chennai: 600064