Tamilnadu Electricity Board (TNEB) — Unable to change the connection from Commercial to Domestic

Address:

Chennai, Tamil Nadu

Hello Sir, I am Mohan, staying at Manappakam, Chennai. Service no is [protected]. I have constructed a new home(Single Bed room), at that time I have taken commercial connection. 6 months back construction is completed and we are staying in the new home. I have given request letter 4 months back for changing the connection to Domestic. Till now they are not changed. Yesterday I went to Manappakam Office and enquired about the application.They are saying they have lost the request letter and now it is not possible to change. They are asking me to pay 12 rupees per unit for total consumed units till today. I have paid my previous bills regularly, now why I have to pay extra amount? please help me to change the connection to domestic. Thank you, Mohan