Tangyoak — Product not delivered after payment Order #TG29061

Address: NOT MENTIONED

Website: tangyoak.com

I placed an online order with TangyOak on 7 August 2026 under Order No. TG29061. The payment was made in full at the time of placing the order.

The product has still not been delivered. As of 25 August 2026, the order status is still showing as “On its way”, without any proper delivery update or resolution.

I have attempted to contact TangyOak regarding the delayed delivery, but their phone number is not reachable and my WhatsApp messages have not received any response. Their Instagram account remains active and continues to post content, but my direct messages regarding this paid order have also not been answered.

This is extremely concerning, particularly because I have already made the full payment and have not received the product or meaningful customer support.

I have also found several previous consumer complaints online concerning TangyOak involving non-delivery after payment and customers being unable to reach the company. This raises serious concerns about their customer service and order fulfilment practices.

I request that TangyOak either:

1. Immediately deliver my paid order with a genuine and verifiable tracking update, or
2. Provide a full refund of the amount paid if they are unable to fulfil the order.

I am submitting this complaint so that the matter can be investigated and other consumers can also be made aware of the risks of ordering from this company without adequate customer support.