Tanishq — Booked the new product and exchanged the Tanishq Old Jewelry

Address:Kalyan

I have booked a product which was not available with them and have placed the Order. I had an Tanishq old gold which i exchanged, they have considered the rate of old gold of that day, however since the product has arrived now they are charging as per today rate. this is cheating. As conveyed they said that the gold rate was not locked so you have to take the gold as per current rate. while taking the old gold they have taken the old rate. the anount of the old gold was with them until the product arrived.
Was this information helpful?
No (0)
Yes (0)
Titan Company customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Titan Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1962
    Pending
    0
    Resolved
    902
    Titan Company Phone
    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
    Titan Company Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Titan Company contact information