Tanishq — Defective material

Address:

Hirakud, Orissa

I have purchased one Mangalsutra from Tanishq Sambalpur showroom on Dhanteras (2/11/21) through invoice number SBP/CM/2892. After 2-3 days there was a wire found broken and pinching in neck so tried to contact branch but they told technician is on leave. After his return they have repaired it in 3rd Week of November. But again same problem persist with one wire broken and pinching. This is clearly defective product with poor manufacturing workmenship. I have paid huge amount as making charge, which is 25% cost of the material. Why should I suffer for that.

Requesting to replace the material at the earliest possible.