[Resolved] Tanishq — diamond is out of the ring

Palak Kapoor

from Lucknow, Uttar Pradesh

Address:

Kanpur, Uttar Pradesh, 210001

I bought diamons ring from tanishq on july 2018 and i was shocked to see a diamond missing from my ring today in the morning.. i have bought diamond from various other stores and brands but this was not expected from tanishq as they charge hefty making charges for such bad service.. really disappointing and i will surely sue tanishq for this if they do not give me a valid answer and reason

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Feb 3, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

Titan Company Customer Care's response Dear Palak,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve