[Resolved]  Tanishq — fraud and false commitment given by staff

Address:Mumbai City, Maharashtra

Dear team

This is to inform that your staff gives false commitment for opening investment account. Kindly take immediate action against your staff bharat from goregaon mumbai tanishq store and i want all my investment credit to my account in immediate effect. I don’t want to continue any more and want to close all account in immidiate effect. Staff to open monthly investment account gives false commitment when i asked if i take the amount in maturity shall i get the refund and the answer was yes when today i asked for the credit i didn't received any interest of my money after blocking it for 13 months. It was not the end when i called the staff he have spoken so rude and saying"ha jo krna hai kr lijiye" when i said i want to speak to your manager he says nhi dete hum call manager nhi hai. What a company wow what a store where they don't have manager really appreciable company and store runs without manager. Kindly upgrade the store with well behaved staff to grow. And kindly refund all my investment today itself or i will complain in consumer court for the harrasement done by the staff to customers.
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Feb 2, 2019
Complaint marked as Resolved 
Titan Company customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
Titan Company Customer Care's response
Dear Sushree Das,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Jan 02, 2019
Updated by Sushree Das
[protected] kindly call me in this number.
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