[Resolved] Tanishq — gold chain not ready | |||
As on 25 march 2019 i was given gold chain for repair as damaged due to company fault. 1 week ago received message from tanishq as your product is ready but today 17 april 2019 go for collect it but it is not ready. After completion of 26 days still not ready the product. They don't have value of customer and brand so staff and manager doing that. It's brand and brand having this type of issues than its rediculas. And still they will complete another 15 days for it. How they work doesn't understand.. Please take proper action on them Was this information helpful? | |||
May 18, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Apr 17, 2019 Titan Company Customer Care's response Dear Dhruv, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve. | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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