[Resolved] Tanishq — golden harvest plan | |||||
Sir/ madam I started golden harvest plan monthly scheme of rs.5000/- vide my gh a/c no.[protected] and scheme ends after 10 months to utilize my principle amount along with benefit of rs.3750/- but due to my medical illness i forced to withdraw my principle amount of rs.50, 000/- (Accumulated in 10 months) and issued me benifit voucher no.5068137 of rs.3750/- to utilize till 01-may-2019. I have requested tanishq care since last two months on telephone and e-mail vide request no. [protected] to allow me to utilize benefit voucher with purhcase of rs.10, 000/- instead of rs.50, 000/- their reponse is negetive. It is very difficult for me to accumulate 50, 000/- as saving to purchase in tanishq to utilize my benifit. Hence requested why this condition when i am not in position to purchase for huge amount more then rs.50, 000/- I may be allowed to purchase with rs.10, 000/- to utilize my benefit. Looking for favorable reply Thanking you Vijay kumar patil Mobile [protected] Was this information helpful? | |||||
Feb 7, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Jan 07, 2019 Titan Company Customer Care's response Dear Vijay Kumar Patil, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced. As per our records, your complaint was already registered with our call center/help desk team on 24/12/2018 and the ticket number is as follows :[protected]. Your ticket would be addressed & closed at the earliest. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.
Kindly share us your contact number and email address. So that we can reach out to you soon.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-258-2598.
Sincerely,
Steve