[Resolved] Tanishq — golden harvest scheme

Harsh.mehta8631

from Delhi, Delhi

Address:

Plot No 146,, Ward 3B, Near St. Xavier School, Kutch, Gujarat, 370205

We invested in golden harvest scheme of yours. 2 plans under the name of same person. Upon maturity we were asked to make a purchase of Min of Rs. 50000 under each plan to get their benefit. If we had invested in 1 plan for double the amount then we could had got benefit of Rs. 6000 on purchase of Rs. 50000... Now to get benefit of 6000 we need to invest 100000. Which is a loss for a consumer. At the time of investment we were told we will adjust all don't worry... Now once they achieved their target they are saying that we can't do anything rules are rules... Then at the time of investment they should had told us that this will be the problem at the time of maturity... No they won't tell us because they had target of numbers and not the value. This is not expected out of such a reputed brand and that too TATA which is famous for its loyalty and customer service.

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Jul 17, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2019

Titan Company Customer Care's response Dear Harsh,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve