[Resolved] Tanishq — paid rs.5000 not reflecting my account

smpati

from Hyderabad, Telangana

Address:

1-5-633/3/34,old alwal,citizen colony, secunderabad, Hyderabad, Telangana, 500010

Paid rs.5000 today towards monthly instalment for tanishq under golden harvest scheme. But this amount is not reflecting in my account. This amount was debited to my bank account

Transaction status successful
Transaction posting date 22 apr 2019
Transaction value date 22 apr 2019
Description pg/10207056/airpay/dc-1797/tanishq
Input branch kaarkhana
Debit amount 5, 000.00
Credit amount -
Currency inr
Reconciliation reference s50587093
Transaction type e-payment debit

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May 23, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

Titan Company Customer Care's response Dear Smpati,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.

The shared GHS account number is invalid. Kindly share your registered mobile number and valid GHS account number to do the needful.

Otherwise, you may mail us at [protected]@titan.co.in with your GHS account details.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve