[Resolved]  Tanishq — refusal of gst invoice

Address:New Delhi, Delhi

Dear sir
I am swedaj nayak. I have visited tanishq store at dwarka to purchase earring, at the billing counter i have asked to mention my gst number on invoice then they refuse to do so.
They give me the reason that company policy is not there for such type of invoicing.
Sales executive name is ms geeta.
Can you tell me why they people are doing such activities form reputed store like tanishq?
Awaiting you response

Regards
Swedaj
Cell no: [protected]
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Apr 4, 2019
Complaint marked as Resolved 
Titan Company customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2019
Titan Company Customer Care's response
Dear Sedaj,

Steve here from the Customer Relations team. Always here to help!

As per our records, our team tried reaching out to you thrice; however someone answered the call and disconnected the call.

Request you to call our Care team on[protected] or write to [protected]@titan.co.in with your concern.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

Sincerely,
Steve
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Service provinces are worst wrong commitents make delay without reason over all no spares maintained very dad

Titan Company Customer Care's response, Mar 5, 2019
Verified Support
Dear sir / madam,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

Sincerely,
Steve

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