[Resolved] Tanishq — ring/parts of ring broken | |
1. I have purchased a wedding ring from tanishq showroom at nanded Maharashtra on 12.05.2019 of 8.1011 gram. 2. After using the 03 days some parts of ring broken. 3. Again on dated 07.07.2019 deposited in the same showrooms for Replacement. 4. After reaching the showrooms again he weighted and told the weight Decreased from 8.101 gram to 7.796 gram. 5. But how this is possible after using three days the weight become less from Original weight. 6. How the ring becomes defective after using only three days. It is requested to you do needful. Was this information helpful? | |
Aug 8, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Jul 08, 2019 Titan Company Customer Care's response Dear Uday, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |
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