Tanishq — Tanishq golden harvest scheme

Address:	Valsad, Gujarat, 396185
Website:	www.tanishq.com

I have made the online transaction of installment of ghs scheme, but it shows that transaction failed and they debit my balance from my account.
when i called up to customer care service they told that there is an server problem and i received my money back in 7-8 working days.
but till today i doesn't get my money back and they shows that i have made only 2 transaction in my account.
but by my side i had paid 3 installment.
when i login in that online portal, nothing shows in that not any single account number. Only system shows my profile but in that profile also they doesn't shows account number.
kindly resolve my problem as soon as possible otherwise i had to take action against this issue with different cases or with customer fraud company.
i[censored] doesn't resolve the problem then please close my scheme as i doesn't want to open that such types of fraud scheme.