[Resolved] Tanishq — very rude and insulting behaviour of staff

Shubhauspic

from Agra, Uttar Pradesh

Address:

Titan Company Limited, Bs-5 & R-2, Ambedkar Road,, Opposite Bikanerwala, Near Choudhary Mor,, Ghaziabad - Turub Nagar, Ghaziabad, Uttar Pradesh 201001, Ghaziabad, Uttar Pradesh, 201001

Hi,

I visited twice to tanishq, ambedkar road, ghaziabad to buy a ring, one of the staff member asked me about the choice of ring and when i told her that i want a sleek ring and my ring size was not available that time, she commented over my face "ki aisi ring loge toh hume kya bachega" (We will not get any profit from sleek ring.

Second time, my parents visited the same store to buy a ring (Band kind of) and again the same behavior, they should maintain some courtesy while talking to customers and atleast should not insult them.

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Jun 12, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

May 12, 2019

Titan Company Customer Care's response Dear Madam,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.

We request you share your contact number and email address, so that we can do the needful.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

May 12, 2019

Updated by Shubhauspic Hi Steve,

Thanks for prompt response, Please find below my contact details:

Email: shubhauspic1#
Contact: [protected]

Thanks,
Shubhangi Gupta

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