Tarash Overseas Pvt. Ltd. — Tablet faulty

Address:	Jalandhar, Punjab, 144004
Website:	homeshop18

I purchased a tablet from homeshop8 under no.order number:
[protected]
order date:
Thursday, February 4,[protected] Penta 17.78 Cm Quadcore 3G Calling Tablet - 704Q3G-Blue + LED Watch
Rs. 4598
the tablet was faulty with the sim slot not working . filed a complaint with the homeshop18 who asked me to return the tablet and they will supply the correct tablet . on inquiring further homeshop18 stated the product is out of stock whereas it was available and still its available. they initiated the refund.
besides this iused 500=00 inr discount voucher on the purchase of this tablet which they have not refunded. inspite of my repeated requests they have not initiated the refund of 500-00 inr voucher code . and i needed the tablet not the refund. .such tricks homeshop 18 plays with the customers kindly take the necessary action as on answering the inquiaries the customer care staff is very rude.