[Resolved] Tata Broadband — Worst Disgusting Service | |||
I am following up with Tata Broadband since 25th Jun 2014 for broadband internet. I was told that the connection will be done in 5 days. Everytime i talk to the sales Person Vinayak either he is not reachable or he disconnects the call. From last Friday (27th Jun 2014) he is just making me fool that the connection will be done today or tomorrow. There is no internet connection yet at my office. Today i called him more that 10 times but there was no response. The Sales person is not even bothered to reply back to my call. This is the worst experience with Tata Broadband. I don't know how other people deal with Tata. The service is worst. If i have to rate Tata i will rate 0 out of 10. If asked i will never recommend Tata to anyone. Worst Service, Worst Service, Worst Service Durgesh [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
TATA support is good but they are not having any permission to escalate our issue. If they are escalating our issue then there is no one higher authority is available for taking care. They are totally irresponsible and careless higher officials including nodal officer and appellate authorities. Day by day, service of TATA has been becoming more horrible and careless. I am customer of TATA from last 3 years. At first year I raised 4 complaints about internet not working. In second year, I raised around 7 complaints. In this year I raised more than 22 complaints. In first year, issue was resolved within 2 days. In second year issue was resolved within 2-3 days and now this year every issue is taking around 4-7 days for resolving. This is the growth of TATA VSNL broadband. Due to these all reasons, TATA become more popular in my family and they are fearing from this company. When I informed that some of my friends was suggesting TATA photon to me, immediately my family responding "Again TATA". If these kinds of worst scenarios will be performed by TATA's officials then I am sure, they will be ZERO in this market. Don't worry.
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