TATA Capital Complaints & Reviews

Since long time coudn't contact on toll free number.. How can i contact about my quarries

Sir i have applied for personal loan online in tata capital address 401, 4th floor kanchanjunega building barakhamba road sir they charged me registration fees 3850, processing fees 12500, then after insurance 15500 then 20000 for gst total they have charged me 50000 rs total and they are not giving my loans amount five lacs which they have told me sir my application number is u65990mh199plc060670
Sir see it is true or fraud
Manharbhai golarana
[protected]@gmail.com
[protected]

Hi team,

Its almost 50 days and nobody from tata capital is helping me, to get out of this situation.

This is regarding my home loan transfer from tata capital to sbi.

I have initiated the home loan transfer process in last december 2019 with sbi and it took approx 3 months to get approved.

I have received the demand draft from sbi on 5th march and went to tata capital, wakad branch to submit and close the loan. But when i reached there i came to know that fore closure letter is not valid and you have to apply new one. (I was not aware and nobody told me this)

Branch manger told me to apply for new one then only they can close the loan, so i have applied for recent closure letter as guided by branch manager and the manager told me you will get after 11 working days i. E 23rd march 2020 and loan will get close on same day. (I have the signed recipt)

Since i was waiting for for-closure letter and due to current covid-19 situation everything got lock down from 17-18 march and unfortunately, tata capital was also closed.

Now the situation is i am paying emi in both the bank which is approx rs 90, 000 and my whole salary is going in paying emi and i have the dd but tata capital is not entertaining me, they are operating i am getting call weather you have paid the emi or not but nobody is helping me to close the loan.

Already raised multiple ticket but getting standard reply. Call centers are closed.

Case id : 13359547 for all details

Now issue is how i close my account and how will i get my money back.

I had a two-wheeler financed bu tata capital and there were 3 emi were due. On 1-feb a field emi recovery agent mr. Amit mourya reached my home and asked for the due emis where he shared all the details of my loan and about my loan contract which i had with tata capital so i paid rs.5000 to him on his googlepay because when i tried to pay directly via tata capital's online payment portal, the server was not responding since last 2-3 months.

I transferred rs.5000 to amit mourya on 1-feb who claimed that he is an employee of company, i asked him for receipt of same so he replied that server is not responding and i'll receive the receipt soon. Then again he visited my home and in my absence he started abusing my mom and shouting to pay him the rest amount, just because of his unprofessional behaviour my mother paid him rs.3600 in case and for receipt of that amount also he replied same as earlier.

After few days i started receiving calls from tata capital stating that my emis are due so i shared all the details with them, then their response was "amit mourya has left his job in month of december-2019 itself so they don't know anything about the payment and was asking me to pay the whole amount again"

Now if he had left his job in december-2019 they how did he got my contact and loan dues details, today is 29-april-2020 and still i haven't received any kind of resolution and still receiving texts from company stating that my emis are due and they're charging penalty on me too.

Kindle look into this matter and do the needful.

Loan contract number - [protected]

Dear sir
I recieved lot of applologize mail from tatacapital managers and customer care team but no solution for closure. Information i have received the information from sales team.

I want to close my od account due to lot problem facing the issues form last july2019 which is not properly communicated by sales team.
Tatacapital sales team not interact with me for explained od loan.
Before getting document signature sales executive communicate by telephone foreclosure 4.5% is on outstanding balance.
Executive communicated loan bt to axis loan account cheque delayed payment interest will paid by tatacapital (Interest amount paid by her own amount which is not in policy reference attached she is resigned the job and switch off the phone) this is criminal offense.
Insurance is also wrongly said for loan security lay off or jobless but i was received the health insurance.)
I was trying to cancelled the od loan from last july2019. Your customer care executive communicated dropdown limit is outstanding remaining balance reference which is audio call attached.
Now my online disposal transaction is blocked last two month. Customer cant use the loan amount but interest detect 1000rs from my savings account against of loan balance 4335rs.
Now foreclosure charges asking for full loan amount rs 53100 drop-down limit is for closure.
Now i was paid outstanding balance also. Your sales credit manager rajabalaji and manigandan both are conveying me to go with leagal.
I want to close the loan with out foreclosure charges. Please do the needful or what i have to do. You people have to tell us.

I had asked help from the employee but he refused to ans me and he ignores my call he says pls stop un necessary text

The tata capital sent me the letter for holding 3 months emi on extra interest charges, but rbi has not authorised about it to bank.

Dear sir/madam, greetings from tata capital. Thanks for writing to us regarding the emi moratorium / deferment in view of the covid-19 situation currently prevailing. The reserve bank of india has announced a regulatory package to handle the current situation arising due to covid-19. This moratorium/deferment...

They deducted twice emi from my account. The original emi date was 5 th april no money was deducted from my account. I proactively paid 9440 on 6th april. It was reflected on my tata capital app. On 8th april 2020 again 9440 was deducted from my account. This is not fair these people are fraudulent and should be sued in the court. This is my email id : paul1234. [protected]@gmail.com and this is my phone number [protected]

Regards,
Ajay paul

Sir i vijaypal singh from Jaipur i want stop payment for my account emi by tata capital
Sir they are sent emi eight time one month
So i want stop payment to my account

The worst service, the worst customer service and the worst delivery mechanism. I ordered a laptop and a laptop ram from tata cliq, first of all they took 5-7 days to deliver the package. The laptop was in immaculate packaging though, but the ram package that i received was an empty box only. I complained about this and the customer service took another week to provide a resolution. They blamed me that i should have checked if the package was empty during the delivery, how would i know if the package was empty, the laptop ram weighs around 50-60 gram only. Donot shop from tata cliq ever, they won't take any responsibility of their failures. They've stolen my my money. This is my order id:[protected]

I placed an order for an hp laptop (Order id[protected] on 18 mar 2020 on tatacliq app.

The delivery date was reflected as 21 mar 2020.

On 21 mar, late evening, i received an email stating that the company was unable to contact me. I immediately checked my details. They were absolutely correct.

Thereafter i quickly responded to the mail, raised my complaint with tatacliq grievance and called up the care.

After several attempts, i was connected to an help executive, a gentleman named abhishek who informed me that the product delivery is delayed as it has not been packed and shipped yet.

Hence, the email was completely fraudulent meant to shift the error onto the customer.

This delay caused me monetary loss and mental agony as the individual for whom the product was meant, left later that evening.

Following the call with the executive, there has been not a single response from the team at tatacliq regarding the fraud mail.

Additionally, the back lit keyboard feature was an important aspect for my purchase. I discovered later that even this has been misrepresented as this laptop does not have that feature.

I have documented all this information and attached evidence herein for the authorities to take corrective action.

To put this case in perspective, i ordered a bag + mouse from amazon on 19 mar with promised delivery on 21 mar. I received it on time.

Hence, i request the competent authorities for a prompt resolution and call for a stringent punishment for sellers who indulge in such condemnable malpractices o[censored]sing misinformation for sales.

I ordered boult audio probass curve bluetooth headphone (Prepaid) on 18th feb 2020. Order id[protected].
I have neither received the order nor the refund. I contacted the customer support 5-6 times still issue not resolved.
Today its more than 1 month and i have not received the refund.
I have attached the order details as the proof.
https://www.tatacliq.com seems to be fraud by cancelling the transit and not refunding on time.

Tata Cliq selling old stock to the Customers, have to be very careful in selecting the vendor for purchasing the item.They deny to return the product in such cases saying get job sheet from the service center.Seller is sending old stock and why customer has to get job sheet travelling to the service center.Customer care putting pressure on customer instead they should check with the seller why he sent the old dated product.We doesn't know such products are used ones or new ones.

Pls find my loan account number 82010714 and sent a letter dated 7th march’20 towards my loan account number 82010714.
I wish to inform you that, tata capital has sanction the loan of rs.2500000.00 on 24.01.2020 and disbursed amount of rs.2, 457, 900.00 on 27.01.2020.
My concern is regarding deduction of rs.32651.00 as an interest on 3rd march 2020.
They have deducted this amount as an interest though i have not used a single rupee from their account. They are saying this is charged to you because amount was in your saving account and i briefed them that amount is in my saving account from first day and nobody inform to me that i have to shift this amount somewhere else. I have informed them that non of your executive have informed me about the process and procedure of the same. At the time of document signing they had told me that sir once you will get your money from tata capital then somebody will come from our office to brief you the complete detail o[censored]sage of this product. Since the transfer of money it is in same account but recently i found that rs 32651/- has been deducted from my account then i contacted tata capital team then they have told me above story.
One more thing that if they were suppose to charge this interest than why they have not charged the same in february 2020 for january 2020. This also seems that they have done intentionally.
I never thought that tata group will also start such kind of things with their consumers. This group is known for their ethics and values.
At last i am requesting you pls refund my hard earned money and send somebody to show me the demo of this product.

With due respect, my name is kamal narayan, address - vivekanand nagar, husanpur parnala road near jhoad, bahadurgarh, district jhajjar, hr-124507. I have submit the all documents of property like house property tax, 31 years registery chain, salaried and add the additional property agreement documents etc. Your agent said your loan is will not done and my 5900 rs is deduct to my account. But yet not refund. I am satisfied all the documents still my loan is not done by your agents. Before your agents said if you are loan not done then don't take any charges. Sir please return my fees ya provide loan. If you are not fulfill my loan then
I will take action against your agents.

Thanks
Regards
Kamal narayan
Mo - [protected]

Sir
I had taken a loan from tata capita for vehicle for that i have already paid my all dues but due to your company fault my cibil is showing poor.

My loan account no [protected].
Pl looki into the matter urgently because we r facing lot of problems due to this.
If my prob not resolve immediately you will be fully responsible for the same.
Reema agarwal
Email [protected]@yahoo.com

To
The bank manager
Tata capital personal loan

. Dear sir,
I request/beg to you please find out the cancel reason, i am: md azhar uddin s/o-md alauddin, sanberia, mudiahat, p. S-shason
Mobile number: [protected]
Pan abrpu6006g...
Email id: azhar. [protected]@gmail.com
North 24 parganas, kolkata 700128

Tata capital personal loan offer to me by sms amount of rs.84000/- as per your process all are done "document submition & addres+ office verification nas been done by your executive. But i dont know whats happen for cancel my loan request, your executive mr. Kunal call back me today and told me confirm that cancel reason because" i am muslim and i live in muslim area, i am very unhappy & not satisfied to khnow the reason & company rules. My all documents is right,, my salary is rs.20, 000/- per month my company name :naskar group" real estate base company, my total job experience with in 10 years. And i have own house g+2 on my own land.. My civil score is above 700+, this loan cancel by credit manager mr. Sarkar palit due to reason was i am muslim & i live in muslim area.. That is not acceptable as a indian rules...
I request to you plz forward my complain request to higher authority and process my loan as soon as possible if your organization not accept this reson of cancel the loan,
Sorry to say if you want to give the feedback by mail for that loan will be yes or no.. Please mail forward to my email id: azhar. [protected]@gmail.com

I have taken car loan from tata capital loan no. [protected] (Komal dhingra).in dec 2018 due to some financial problem i couldn't pay the emi so i surrendered my car. The bank officer who came to take the car assured me that i wouldn't have to pay anything for that car loan and i have no liability against it... Then in feb 2019 i received the mail from tata capital bank that my loan account has been terminated. Then till may 2019 no emi was presented in my account then in june, july, august 2019 emi was again presented in my account and when i called gulshan (Bank officer who was handling my case) he said it was all about technical error. Then in aug 2019 i received call from tata capital that i have to clear my overdue balance and then i called gulshan regarding it he assured me that i don't have to pay any single penny and i don't have any liability regarding that loan. He also told me that he would put the complain regarding it. But till now he is not responding and also not picking my phone and also not meeting me in the branch. Till now my loan is active and showing outstanding balance. So i request you to resolve my case as soon as possible. I have recording of each and every talk which has been done with gulshan (Bank officer) and of people who came to take my car
Gulshan (Loan handling branch manager) : mobile no.[protected]
. When i placed complaint in customer care they gave me no. Of vijay who is misbehaving with me and threating me that he will place the case in the court

[2/7, 16:23] G Yedukondalu: Received payment request id 1583176 for contract no.TCFPL[protected] for Rs.00007503.00.Visit www.tatacapital.com or call [protected] for any assistance.The payment will be credited to your account in 2 working days. Tata Capital
[2/7, 16:24] G Yedukondalu: Dear Customer, thank you for payment of Rs. 7, 503.00 (subject to realization) towards your Loan Account TCFPL[protected].
And ECS HAS BEEN TAKEN 7053

Hi, I am B. Hari prasad, from chennai. From tamilnadu one team they doing fraud with name of tata capital finance personal loans.

I called me and told tata capital finance providing PL. but i told my cibil is low. They said its ok we will manage, but you need to pay processing fee, and loan gst amount prior. They shared loan approval docs. I asked identity. They sent tata capital ID card through whatsup. They shared bank account details which is mumbai DBS bank. So i transfered money. After that they are not lifting my phone. So i realised they cheated me. But Tata capital needs to take care. This fraud happening in so many places. I think tata capital employees doing this.

Please take action on this.

i am sharing that fraud team mobile numbers also

[protected]
[protected]
[protected]