TATA Capital Complaints & Reviews

Hi, i am pradeep kumar jampa.
Bangalore.

My tata capital consumer loan account no tcfcd[protected]
Loan taken date first emi date 02/07/2019 (Emi - 8334/-).
All emi were paid regularly only month of march 2020. I have statement evidence.
Once covid impact started, i opted for monotorium as applicable.
I am very much interested and committed to clear the dues as and when the covid situation regularises and same is communicated during the call with recovery agent.

The recovery agent started calling since july and forcing me to repay emis pending.
He was always harsh in payment recovery mode.

Today on 28th aug 2020, mr. Purushotham called from mobile number [protected]. Initially, i requested him that i will clear the pending payments by 31st august 2020, but still he did not oblige and started abusing my financial status.
He was very rude and infact used filthy / bad language and threatened me for life and nuisance at my residence. I have recorded part of the conversation after i felt he is going overboard.

I could not resist to reach out local police station and showed them the evidence of the recorded phone call, however the police spoke to him and advised him to take legal actions as per company policy but not being rude or fight with customer.
However, this person still is so egoistic to speak in same bad manner.

This is really a frustrating and stressful experience with tata capital.
I am very disturbed with this act.
I would take it and also request tata capital to take this issue very seriously and resolve it with an apology, else, i would take it as criminal offense and take to the legal authorities.

Regards,
Pradeep kumar jampa,
[protected].
Bangalore.

I applied for a personal loan as per the website. in website it is clearly mentioned that 15000 salary is the minimum for application, so on basis applied. application number is APPL11357734. I provided all salary slips again asked for my offer letter, so given the same. Now they are telling credit manager rejected due to minimum salary required is 30000. but in website clearly states it is 15000. misleading customers and after getting all documents informing 30000 salary is compulsory. My salary is credited 33000 all months from one year, due to covid crisis april, may and june only credited under 25k, now july previous salary credited 33k, july payslip also provided. i dont why after submitting all documents acting odd to people. really disappointed.

Hi all,
Please don't go for Tata capital housing loan, please go with lic, sbi hdfc, because Tata capital will say initially that as per bank they will charge, later whenver rbi reduces repo rate, .all banks will give option to customer through mail or sms. But here nothing will come and also if you call they will say ours is the best rate. Currently Tata capital given 9.5 for exisiting customer, whereas sbi, hdfc charging 7.5 c the diff

I want refund of my cancelled mobile order no[protected]. Please complete the refund. I want the money back.
As soon as possible.

Hi,

After applying for moratorium, emi got deducted in june and the amount is not refunded till now. I have dropped lots of email regarding that and trying to call customer care but number is not working at all. Please refund the amount as soon as as possible. Please find my loan account number-tcfpl[protected]

Have bought a tv (Vu 43pm) from tatacliq site on 19-jul-20 (Order id:[protected] and after multiple follow-ups product got delivered on 27-jul-20. Even after delivery of product, the status of order is showing as "item ready to ship" and because of this technician visit is not happening to my home to do initial demo and installation. If i open the box warranty will get void. Raised a complaint to change product status to delivered (Complaint number[protected]) still no response after 24 hours. No proper contact option available for tatacliq. No phone number and no email to write. Please help me.

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about tata capital and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~tata capital

Please stop all these.

Regards.
Arunkumar gubber
[protected]@gmail.com

Hi team,
Below things are my loan details and the loan was completed and it's closed on 05/04/2020 as of now l am not getting noc certificate.

So i need certificate
Pls provide me as soon as possible

Account no:tcftw[protected]
Product type : two wheeler
Termination date:05/04/2020
Name :sathiskumar

Thanks

My return request is declined without any reason

Dear sir,
This is bring to your notice that we have taken home loan of rs.15 lakh from tata capital housing finance ltd-7th floor habibullah estate hazratganj, lucknow since 19/05/2017 my loan account number number 9948241. I have already paid worth rs. 12, 33, 000/-and my loan outstanding approx 267000/- is pending and my property value is aprox 40 lakh presently. My loan track record is very good and my cibil is 750 rating we need rs.10 lakh housing loan for construction so i have applied for top up housing loan the financier tchfl, mr. Manoj kumar had taken all my documents to check my capability and financed me a property dated 18.06.2020. The financier also does legal, tehcnical and valuation of property 541a/152 aman vihar colony campbell road lucknow. The financier confirmed me that my eligilbity is approved to take a loan and the said property is also legal to fund. After 3 days dated 22.06.2020 he said to me sanction will sent me to evening but after 2 days 24.06.2020 he and his staff mr. Saurabh tripathi told me your case is on hold so i will asked to mr. Saurabh why he told me that company policy has been changes and your case is on hold and after six day company has debited my account of rs.3658/- dated 30.06.2020 these people have misguide and have cheated to me kindly properly investigate and refund the debited amount of rs.3658/- as soon as possible.
Thanking you
Regards
Dinesh kumar gupta
Mobile [protected]
My loan account 9948241

Dear service team,
India's fraud and poorest company running by tata capital housing finance limited.

[protected] i am submit foreclosure cheque for loan account no 09713944 and top-up loan no 10662587 for mr. Gaurav sharma, credit manager tata capital agra branch as per latest foreclosure letters generated by mr. Gaurav sharma on[protected].

Please stop ecs/ emi of loan account no 09713944 and top-up loan no 10662587 as soon as possible.

As per foreclosure letter of loan no 09713944 of rs. 2813965/- but i am submit cheque of rs. 2833000/- so please refund excess amount of rs. 19035/- in my saving account as soon as possible. I am enclosed cancelled cheque.

Can you please help me on the service ticket number 13448449 raised to reduce the roi (Rate of interest). This ticket was raised on may 14th and there were multiple follow up emails and calls to the customer care center. But still there is no single response from the teams to action on this. Appreciate your earliest help in resolving the issue.

Dear Sir/ Madam;
I Naineesh Agarwal had sent images for my boult true5ive bluetooth speaker return on 20/06/2020 on your watssup number provided by you as per your e-mail but 10 days going to be passed and no reply coming from your side againsr my return of my product as i am your first customer of Tata Cliq if this will be the service provided by your side i would not purchase any product furthur in this website as there are many website which provide better service but regarding Tata goodwill i purchased products from you. So; i request please help me regarding this soon and take my return of my product as i would help me to purchase in future..
THANKING YOU

I am using tata credit card, which is issued as lifetime free card. But now i got a mail of annual charges and without my confirmation they have extended the card and i want to cancel the credit card. As i don't want to continue the tata credit card service

I don't understand when a product has a return option and customer care doesn't respond well even after mailing the required photos for return.. customer care call service doesn't connect all the time and no call back comes.. what should customer do after packing it and without confirmation about return.. how long should one wait without the required item.. dont know when can I purchase another one..

To TataCapital,
Ref number for previous email sent 13711412.I have applied for moratorium when i received an intimation of moratorium being extended, i have snapshot of the request ID & it says already registered, i understood with this request ID my request is honored however couple of days prior to my actual date of EMI my app had an incorrect EMI amount mentioned which is now corrected after repeated emails sent to tata capital with no luck in receiving any positive response. I am now made to understand 2EMI were incorrectly debited hence tata capital have reversed 1EMI however they refrain from crediting the 2EMI stating they have not received any request for moratorium for Jun-Jul-Aug, but i have attached the snapshot of the request number. money incorrectly debited was for medical purposes for a family member suffering from COVID19. I have had a lot of stress and pain in dealing with a simple request of moratorium which is approved from RBI. i have received a refund of 1EMI, not happy with the moratorium request not approved & however was advised to reapply for a moratorium but i am unable to apply a moratorium on the app when tried .. it says failed request ..

I need the second EMI refunded. I hope you understand my concern & need money to repay a family member who helped me in this time of need. 1st Moratorium i never had issues with Tata Capital however this 2nd moratorium has been a disaster with Tata Capital ...

Please resolve this for me as its a complaint that I'm raising ..I have attached the request raised now which says i have already applied for Jun-Jul-Aug.

Thanks & Regards, Brian FernandesMob [protected]

I applied emi moratorium for month of june 2020 to august 2020 as per the rbi rules. But my june month emi already deducted on 5th june. I send more than 5 refund request and still the amount not refunded.

Ordered a phone for 18, 990 on 9th june and cancelled it the same day as i changed my mind. They accepted the cancellation as they had not processed the order. According to the website, refund was successful on 10th june, 2020. Till today the money is not reflecting in my account. My bank says a neft transaction takes maximum 5 hours.in that case, i should have received the money by june 11th, 2020. Their customer care is pathetic and their tata care is a joke. I have submitted multiple support tickets. No response. Wrote to [protected]@tatacliq.com, no response. I have been a part of the tata group, but this is not a tata standard at all.

I am using tata credit card, which is issued as lifetime free card. But now i got a mail of annual charges and without my confirmation they have extended the card and i want to cancel the credit card. As i don't want to continue the tata credit card service

Hi team,

I have personal loan with tata capital loan account # 21219575. I have applied for moratorium in april and may month and tata capital did not considered that they are charging unnecessary and increased my principal amount without any notification. I have been sending emails to tata capital however they are not responding to my emails when i call customer care they will say we will check after that they are disconnecting my call without proper explanation.

Since i have taken moratorium for two months my outstanding unpaid principle amount should be 25, 698+ accrued interest. Now tata capital showing overdue principal amount 38997+ accrued interest and overdue charges and other charges.

They have cheated me putting wrong principal amount and other charges.

Please help!

Regards,
Mohan