I Tried To purchase a Sweatshirt from tatacliq on 15th December 2018 through paypal, but after debiting the money from my paypal account, the tatacliq system gave me an error that my payment was unsuccessful and then i thought that i should try again as, an error might have occured which
made the transaction unsuccessful hence i tried one more time and again the money was deducted from my account yet the payment was not successful, after which i was quite worried about my money hence i wrote an email to them, in answer to which they said that they would refund my money in 5-7 working days. But after days went by, and no money was credited in my account I once again wrote to them In response to which they called and assured me that the process will be initiated in few days, and every time i write or call them, their customer executives just say that the refund will be done in few days.
And now it's been almost a month and i still haven't recieved any refund.
Can anyone please Help me in getting the refund for both of my orders
Order Id:[protected]
Order Id:[protected]
Both are of Rs 618
Thank you
when i suppose to make complaint i don't have option(option was disabled before proceed) to raise any compliant/request in website.
so i reached customer care where they are not read to accept compliants