TATA Capital Complaints & Reviews

Address: Lucknow, Uttar Pradesh, 226018

Website: tatacliq

I purchased voltas window 1.5 ton a. C from tatacliq. I received a different product as mentioned on their website and now they are not accepting my return request. As per their return policy, you can cancel your order within 7 days. After several calls and mails still no response has come from tata cliq. I urge all of you not to buy anything from tata cliq.

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Voltas Customer Care

from Gurgaon, Haryana

May 17, 2018

Dear Customer (sanwaldogra),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

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Voltas Customer Care

from Gurgaon, Haryana

May 25, 2018

Dear Customer (sanwaldogra),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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T

Tianikhil

from Delhi, Delhi

Jul 19, 2018

My prepaid order no[protected] placed on 7.7.2018 has been marked delivered on 10.7.2018 whereas I haven't received it.kindly look into the matter.anticipating a prompt action.

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Address: Valsad, Gujarat, 396191

From: tata capital customer care
Sent: tue, 5 dec 2017 15:46:18 gmt+0530
To: "[protected]@rediffmail.com"
Subject: loan ac no 9607197

Dear customer,

We write in reference to your request of availing credit subsidy under pradhan mantri awaz yojana scheme launched by the prime minister of india.
We wish to confirm that your case is considered under pmay subsidy and same would be credited in your home loan account within 40 to 45 working days.

Trust that we have addressed your request effectively and we look forward to be of better service to you in future.

If you require any further assistance or details on your loan account or investment products, please feel free to contact us from 9:00am to 08:00pm, monday to saturday at our contact center on[protected] or write to us at [protected]@tatacapital.com.

Please do visit our website www.tatacapital.com for further information on our products & offerings.

Thank you,

Tata capital housing finance ltd

Customer care

* please do not reply to this email directly. Kindly send your further queries to customer [protected]@tatacapital.com *

Jun 11, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

May 11, 2018

Updated by Jaikrishan Thakur Write
Send
To:
Cc /Bcc

Fw: Please help I am suffering from Tata capital work in regarding Subsidy cases on home loan

Write your message here
See Original Mail

From: "Jaikrishan Thakur"<[protected]@rediffmail.com>
Sent: Fri, 20 Apr 2018 15:54:23 GMT+0530
To: "Stuart.[protected]@tatacapital.com"<Stuart.[protected]@tatacapital.com>
Subject: Please help I am suffering from Tata capital work in regarding Subsidy cases on home loan

सेवा में
श्रीमान टाटा कैपिटल के सभी अधिकारी शाखा से प्रधान कार्यालय तक
विषय-प्रधाममंत्री आवास योजना से संबंधित
महाशय
जैसा कि मैंने आपके यहाँ से मार्च 16 में होम लोन लिया जो अंडर कंस्ट्रक्शन था फाइनल अक्टूबर 17 में हुआ फाइनल डिसब्र्स से पहले हमने सेल्स मैनेजर नयन पटेल से पूछा कि सब सब्सिडी मिलेगी की नही तो कहा वो लोन फाइनल होने के बाद होता है फिर ब्रांच ने इनकार कर दिया हमने rti के तहत फ़ाइल किया इसकी जानकारी के लिये तो हमे टाटा कस्टमर केयर का मेल मिला कि आपके लोन अकाउंट को सब्सिडी के तहत माना जाता है 45 दिन का इंतजार करें इंतजार के बाद भी नही आया तो फिर कस्टमर केयर वाले ने कहा दुबारा फॉर्म भर कर शाखा में जमा कराये हमने दुबारा फॉर्म अफिडेफिट करा कर जमा किया कुछ दिनों बाद जब कस्टमर केयर में लिखा कि मेरा फॉर्म सही जगह पर पहुँच गया तो कोई जबाब नही मिला फिर कस्टमर केयर हेड को लिखा कि मुझे मेरे फॉर्म के बारे में बताओ कि फॉर्म सही जगह गई या नही तो लिखा आपका फॉर्म nhb में क्लेम फॉरवर्ड कर दिया गया है इंतजार करें मैं खुश हो गया कि चलो सही जबाब मिल गया इंतजार कर रहा था कि एक मेल कंप्लेन न 8562198 का आया कि आपका कॉन्ट्रेक्ट pmy के तहत बुक ही नही हुआ है शाखा में सेल्स मैनेजर से संपर्क करे जब वहां शाखा अधिकारी से मिला तो उन्होंने कहा कस्टमर केयर वाले ऐसे ही लिख कर दे देते है आपको सब्सिडी नही मिलेगी मेरे सारे विस्वास पर पानी फिर गया
दूसरी बात हमने NHB के गाइड लाइन का अच्छि तरह पढ़ा है जिसमे साफ लिखा है अगर ऐसा मामला आता है कि लोन सेंक्शन पहले हुआ और वित्तीय संस्थान और नागरिकों तक ये आदेश नही पहुँचा है तो उस परिस्थितियों में संस्थान किसे लाभ देगा किसे नही अगर कोई लोन इस योजना के तहत बुक नहीं हुआ हो तो इस पर कहा गया है ये योजना प्रधानमंत्री द्वारा 22 जून 15 को चालू की गई थी जून 15 के बाद सेंक्शन हुए लोन कॉन्ट्रैक्ट को इस योजना के तहत शामिल किया जाएगा उसके पहले के सेंक्शन को नही मेरे हीं बिल्डिंग में एक ही तरह का सभी पैरामीटर पर लोन खाता संख्या 9981969 जो टाटा कैपिटल का लोन एक ही प्रोडक्ट का है उसे सब्सिडी मिली है जिसका लोन स्टेटमेंट हमारे पास है हमारे और उसमें सिर्फ लोन सेंक्शन डेट का फर्क है मैं पुनः इस सम्बंध में आग्रह करूँगा की हर एक तथ्य को समझते हुए मेरे विषय पर गंभीरता पूर्वक विचार कर इसे अमल में लाने का आदेश सभी संबंधित कर्मचारी को दिया जाने की कृपा की जाय ताकि किसी परिवार को आश्रय और बच्चों को सही शिच्छा मिल सके और ऋण दाता का ऋण आसानी से चुकाया जा सके सरकार अपने तरफ से सबको आवास का फायदा देने हेतु इस योजना को चला रही है पर व्यक्तिगत उदासीनता के कारण सरकार का लक्छ्य उचित लोगों तक नहीं पहुँच पा रहा है
अंत मे मैं ये भी सपष्ट कर देना चाहूंगा कि अगर कस्टमर केयर द्वारा लिखने के बावजूद भी मेरे विषय पर काम नही हुआ तो जब तक मेरा ये लोन चलेगा तब तक मैं जहां भी मौका मिलेगा मजबूर होकर ट्विटर, फेसबुक रेलवे स्टेशन जहां मौका मिलेगा लिखता रहूँगा की टाटा कैपिटल में अनियमितता के कारण ग्राहक मनसिक और आर्थिक तौर पर परेसान होते है !
आपका विस्वासी
जय कृष्ण ठाकुर
लोन खाता संख्या-9607197
मोबाइल [protected]
टाटा कैपिटल कस्टमर केयर से नीचे लिखा मेल मुझे मिला था

From: Tata Capital Customer Care <[protected]@tatacapital.com>
Sent: Tue, 5 Dec 2017 15:46:18 GMT+0530
To: "[protected]@rediffmail.com" <[protected]@rediffmail.com>
Subject: Loan Ac No 9607197

Dear Customer,

We write in reference to your request of availing credit subsidy under Pradhan Mantri Awaz Yojana Scheme launched by the Prime Minister of India.
We wish to confirm that your case is considered under PMAY subsidy and same would be credited in your home loan account within 40 to 45 working days.

Trust that we have addressed your request effectively and we look forward to be of better service to you in future.

If you require any further assistance or details on your Loan account or Investment products, please feel free to contact us from 9:00am to 08:00pm, Monday to Saturday at our Contact Center on[protected] or write to us at [protected]@tatacapital.com.

Please do visit our website www.tatacapital.com for further information on our products & offerings.

Thank you,

TATA CAPITAL HOUSING FINANCE LTD

Customer Care

***** Please do not reply to this email directly. Kindly

Verified Support

May 11, 2018

TATA Capital Customer Care's response We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.

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Hi.

I regret to write about the non delivery of my order of voltas ac.

It was purchased on 27th april 2018. And was shipped from kolkata to gandhinagar on 28th april.

Since last update it is lying on blue dart warehouse in aslali (Ahmedabad) from 3rd may

I have a doubt that either the shipment is damaged or misplaced.

Daily i am calling to your customer care number as well as bluedart.

But each time they are telling that it will be delivered today.

Now please note that you had failed to deliver the item within stipulated time hence refund my amount with in 3 days otherwise i will take legal action against your company.

Regards.

Naresh garg.

[protected].

[protected].

Email: garg. [protected]@gmail.com
Naresh garg
— forwarded message —
From: naresh garg 2018, 11:09
Subject: non delivery of order number[protected].

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Voltas Customer Care

from Gurgaon, Haryana

May 11, 2018

Dear Naresh Garg,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Reply

Voltas Customer Care

from Gurgaon, Haryana

May 19, 2018

Dear Naresh Garg,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

Reply

R

Rajeev Bindra

from Ahmadnagar, Maharashtra

Jun 21, 2018

Got 16 GB Samsung j7 valuing rs 9500/- instead of Samsung j7 32 gb valuing rs.13500/- on 6 June payment made through credit card requested for refund on same date sent them images and IMEI no, as per their requirement, but till date the company didn't respond.very much sorry to get this type of dealing with a Tata group of company

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Address: 500034

Dear customer thank you for choosing tata capital as your financial partner. Please note details of your personal loan with us:
Loan a/c no - tcfpl[protected]
Emi amount - rs.7053
Emi start date - 3rd-may-2018
Roi - 15.75%
Loan tenure - 48 months
Loan sanctioned amt - rs.250000
Processing fee - rs.5163
Insurance premium - rs.1193
Stamp charges - rs.200
Service charges - rs.0
We request you to insist for receipt/acknowledgement sms against any manual payments you make towards tata capital loan.
For any other information please reach our customer care channel:
Toll free number-[protected]
Email address - [protected]@tatacapital.com

I recieved this message on april 20.
Loan amount has not been credited. But
3rd may emi was debited. I asked your excutive. Excutive wants signature verification of the bank. I have no signature verification certificate.

Jun 12, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

TATA Capital Customer Care's response We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.

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Address: Lucknow, Uttar Pradesh, 226022

Website: www.tatacapital.com

I took PL in 2016, when i am planning to preclose it, 4.5 % of processing is charge which was not mentioned in the Loan doc which was shared to me .
It was said that there was not be any part closure charges however now i am not allowed to make a part payment of loan.
Policy which is written on TATA capital site is as below .
Part Prepayment Charges:
Part payment permissible only after 6 month of seasoning
A maximum of 25% of the principle outstanding (without any charges) is permissible within 6 months. A fee of 2% (of the amount paid) + GST is applicable beyond that period.
Maximum part payment permissible (with charges ) will be 50% of the principle outstanding.

The policy mentioned to me in mail by tata capital rep. is as below .
with that you can not do part payment without paying them huge amount in form of charges .

? Part payment cannot be done within 6 months of the loan start date.
? Only 1 part payment allowed in an annual cycle of the contract. (An annual cycle starts from the
disbursal date. So if loan is disbursed on 24th Dec’15, the annual cycle will end on 23rd Dec each
year.)
? Difference between two part payments has to be minimum 6 months (180 days).
? Part payment is allowed only in the multiple of the monthly EMI amount. (e.g.:- if EMI is
Rs.10000, customer can pay in multiple of 10000.)
? Minimum part payment to be made is two EMI’s.
? Max limit of part payment is up to 25% (of the principle outstanding) without any charges.
? More than 25% of part payment will attract Fee of 2% (of additional amount paid) + GST.
? Max Upper limit of part payment is 50% of the Principle Outstanding.
? Impact of Part Payment will be on tenure, EMI will remain the same.
? Minimum 6 EMI to be paid after part payment. For full foreclosure.
? Part payment can be done at Branch only, No online payment option is available.

Jul 7, 2018

Complaint marked as Resolved

Nothing has been done. The complain is not yet resolved., they have removed my access to get the complain number which I have raised on Tata capital loan account portal, with that complain number I might escalate to upper level. Tata capital is worst NBFC, if I being educated is made foolish by this company, you may think how this company would be making fraud to others.

TATA Capital customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

TATA Capital Customer Care's response We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.

May 08, 2018

Updated by rajeshjaiswal12 er.[protected]@gmail.com / [protected]

Verified Support

May 11, 2018

TATA Capital Customer Care's response Dear Sir, Request you to share your contact details or your loan account number for our team to assist with your query better. Thank You.

Jul 07, 2018

Updated by rajeshjaiswal12 Please find details:
LOan Account-, 7460130
Email :er.[protected]@gmail.com
Mobile :[protected]
it was already shared why u have been asking it again and again. Please don't make foolish to customers.

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R

rajeshjaiswal12

from Mumbai, Maharashtra

May 11, 2018

Loan number/acc number is : 5992613

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Address: 755026

I had force close my pl on[protected] due to my emi date not changed and also not giving the top-up (Additional loan), but after closing my pl, emi amount also debited from my bank account on[protected]. Also they taken force closer amount, while during approval of pl they told me 0% closer amount. It's a very bad experience with tata capital since i'm working in same tata group.

Jun 8, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

TATA Capital Customer Care's response We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.

May 08, 2018

Updated by jeevan panda [protected]

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Address: 560093

Website: www.tatacapital.com

I contacted Tatacapital directly for PL & submitted my docs online.Tatacapital employee facilitated loan with 0% preclosurecharge.Docs collected by authorized agency of tatacapital.Loan disbursed.But they have not provided any written proof on 0% preclosurecharge.I demanded from the agent & he mailed me the same.but tatacapital not accepting it now

Jun 4, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

TATA Capital Customer Care's response We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.

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Address: Dehradun, Uttarakhand, 248001

I applied a home loan for the amount of rs 3150000/- on 17/04/2018 and i have received an email of approval from tata capital of amount rs 3150000/- in the attached screenshot received from [protected]@tatacapital.in on 29/04/2018.

But now i am having concern that the dehradun branch mentioned that they are going to provide the amount of loan 295000/-. Can you please help me to understand why there is the difference in the amount?

I am very upset with these chnages as i planned my budget according to the loan and due to the miscommunication between you guys i am very curios.

Please make me clarify on this point.

Here is my application number:[protected]

Thanks,

TATA Capital customer support has been notified about the posted complaint.

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Address: Mysore, Karnataka, 5700002

Website: www.tatacapital.com

Case no. 08903783 as I requested it is very urgent I need my house original documents for sale. Please work with high priority. why it taking this much of times to send a closure report. As I discussed with your team it is very urgent
This is the way your company member treat for customers. This is really worst experience for me.
I won't refer my friends or colleagues. I will raise consumer complaints also for this issue.

Jun 2, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

TATA Capital Customer Care's response We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.

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Address: Mumbai City, Maharashtra, 400016

Dear sir
I am continously harresed by unkown recovery agents (Gundas). I dont know that person whether he is really from tata or some other recovery agencies. As per supereme court order recovery agents should be trained well mannered.
(2) they should not use abusive language or harresed by visiting home and harrising negihbours.
(3) the number they are calling it should be listied on company web sites... Nothing is...

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Address: Chennai, Tamil Nadu, 600040

Website: Loan preclosure

I had given the complaint regarding preclosure charges included because huf was included in the loan which is none other than we family individuals and got a reply from you stating that huf is not a individual and preclosure applies quoting rbi circular why are we customers not intimated earlier why was the huf included where there is no income except income in my name vivek ram jayachander and t j jayachander (Individual) but my mother chandrika j and huf was included and said no preclosure apply after a year and when you change according to the present prevailing rates why you don't reduce the preclosure charges which is 2% now taxing your customers we have been mislead when taking the loan and now taxed unnecessarily hdfc and icici banwe have taken loan so far have not charged us so far we would definetly like to change our loan to a bank than get taxed liked this and i feel that no justice will be obtained from tata capital infact icici bank have reduced our interest rates twice according to rbi interest rate reduction why have u charged us 4% when your present rate is 2% and not even given any reduction in interest rate according to your prevailing rates we customers are only taxed even without a reduction in rates

TATA Capital customer support has been notified about the posted complaint.

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S

Shivam Rehani

from Udaipur, Rajasthan

Apr 25, 2018

I got a call from tata capital for my EMI.
My EMI amount is Rs1099 and another is of Rs700 and they have charged me Rs1726 extra for late payment.
The person i had a talk with dont know how to talk, he spoke to me very badly.
His name is rajnikant from tata capital sector-16, faridabad, phone no.[protected]

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TATA Capital Customer Care's response, Apr 26, 2018

Verified Support

We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.

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Address: East Singhbhum, Jharkhand, 831011

I ve taken a car loan in 2013 and have cleared all emi except two. I ve been calling jamshedpur office for immediate settlement as i am leaving india. I dont want to keep any dues before leaving india forevevr.

There is responsible person to attend the cases in jamshedpur office. All the contact numbers are not reachable. This is unprofessional way of working of an a company like tata capital..

I am leaving for usa and i will not settle once i leave to usa. Kindly loo into the matter. My case number is [protected]. Please settle my issue immediately.

Thanks

May 21, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2018

TATA Capital Customer Care's response We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you.

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Address: Chennai, Tamil Nadu, 600040

Website: Mortgage loan preclodure

My loan no 9856949 taken in vivekram j my name with my father and mother as co applicant included huf saying no preclosure after 1 year but now they have charged 4%for preclosure quoting huf which was not intimated to us at all and huf this is only we family members and my sister not involved in the loan and we r all individuals be fair and do justice withouting taxing customers for preclosureson, harassment. I am individual borrower and why am i charged preclosure for the co applicant huf which is again we family members included unecessarily

May 21, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2018

TATA Capital Customer Care's response We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you.

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I have been constantly harassed by a caller from tata capital regarding the emi of loan of someone i don't have knowledge of or guaranteed for. The lady on the call is constantly asking me when that person is going to pay. Despite telling her repeatedly that we have nothing to do with that person she keeps calling 100 times a day. I have clarified to her that i will put a complaint against her for calling me over a loan that has nothing to do with me. Suggested her to call police or take legal action against the person who took loan from them & stop calling me. She is persistent and its day 3 today of getting harassed like that. Landline i m getting calls on is [protected] and the caller named herself chetna. She refused to tell me her branch or any details of her senior manager.

May 26, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

TATA Capital Customer Care's response We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.

Apr 19, 2018

Updated by rahulbhardwaj14 Rahul bhardwaj
M - [protected]

Verified Support

Apr 25, 2018

TATA Capital Customer Care's response Dear Sir, Request you to share the number from which you are getting the calls. Thank You.

Apr 25, 2018

Updated by rahulbhardwaj14 I dont know the number. It comes on the landline as mentioned above . You can track your records who is calling on that number from your end. Its getting abusive from the caller lady. You need to review on your staff conduct. Wasnt expecting all this coming from a reputable company like tata.

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Address: Khordha, Odisha

Sir/Mam, It is very regret to say that being a Army junior commissioned offr I was cheated by a staff at Bhubaneswar Br, named Nanda Gopal Singh(sales mngr).He does not contacted me regarding my Homeloan evenif final submission is done and amt 15, 00000/- credited to my acct on 12/04/18 and BPI was deducted on 11/04 amt of 4, 671/- which was more than the 24 hrs. He never had explained me about ROI, & product. I had demanded 600000/- in ph 1 and remaining in 2nd ph, but he credited morethan the expected amt which is additional burden for me and the violation of TCH Rules and regulation. I request you to slash my ROI as quick as possible. I hope my problem will be solved and culprit should be punished .
my acct no[protected], Sukant kumar Tripathy

May 19, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

TATA Capital Customer Care's response Dear Sir, we regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.

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vishalkori

from Mumbai, Maharashtra

Apr 17, 2018

There is an employee in your TATA capital, named bhagwan at goregaon branch, he don't have sense how to talk with the client.
Employee always give fake comments, he always deliver false information to the client.
I have all the prove what he said, and what he did.

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TATA Capital Customer Care's response, Apr 18, 2018

Verified Support

We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you.

M

Manoja.m

from Noida, Uttar Pradesh

Apr 23, 2018

Agency is not disclosing the reason of application rejection. Their executive is coming for physical verification next day after rejection of application. there is no proper communication between the Credit Manager and verification Dept.

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Address: 411027

I have taken loan 600000 in june 2017 that time clearly told by tata capital agent that whenever you want to close your loan there is no any foreclosure charge after one year on that, that’s why i have taken loan from tata capital instead off other firm. Now when i called today there customer care people telling me you have to pay foreclosure charges upto 4.5 %. That time agent told me i will erase this foreclosure charges once loan approved and mail you details but he didn’t send any mail to me sif this fraud tata capital doing with there customer on call there telling and other side laying. Please look in to this issue and request you please don’t make such kind of fraud with customer who are paying there amount regularly. My loan no is 7470004. Please look into this issue don’t make such kind of frauds with regural customer who are paying without any gaps. Now tata capital call centre people asking me agent name who came my house before 1 year, i don’t have that person name or contact no now with me as he said i will erase this clause from sanction letter. Even i have not received any sanction letter on mail that time, when i called customr care person send today in my email i’d.

May 17, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

TATA Capital Customer Care's response We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.

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Ravi.Jain0310

from Pune, Maharashtra

Jun 17, 2018

No one contacted with me from Tata capital as they replied on my complaint as some one will contact with you as raised complaint here and why marked it as resolved here also they doing fraud. Very fraud company people paying there loan honestly with them doing such foreclosure charges fraud . While time of taken loan clearly told me that there is no any flore closure charge and now when I am ready to pay whole amount of loan now they are told you need to pay foreclosure charges. Fraud company. Don’t take loan from such fraud company for few thousand of rupeees this people doing fraud with honest people who are paying loan on daily basis.

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Address: Chennai, Tamil Nadu

Website: www.tatacapital.com/home-loans.htm

When i applied for home loan i was asked to pay 2990 rs as processing fee. And also they have informed that i will not be asked anything extra as processing fee for applying pmay subsidy. Now when i m trying to apply for pmay they bank asked me to give a dd for rs.8743 as proceesing fee, tata capital people are trying to cheat customers. This is not fair at all. I have recordings of home loan representative from tata capital where he said that there is no processing fee for pmay. I need this to be addressed as soon as possible.

Sep 1, 2019

Complaint marked as Resolved

I didnt mark this complaint as resolved. I didnt get my PMAY SUBSIDY. It's been a year since I submitted my pmay form and didnt get even an acknowledgement yet. Poor service.

TATA Capital customer support has been notified about the posted complaint.

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Address: Surat, Gujarat, 394101

Website: LOAN EMI RETURN THAVA BABAT

Dear sir
Case num[protected]
Car num-gj 5 lj 5630

Mere emi ac me balance allredy he to bhi emi return ho raha he aur me jab tata cap ke brance k ajunt ko milne k liye ja raha hu to o log thik se javab dete nahi he aur mere emi ac ko emi return hone k karan bahot pro aa raha he agar isse aage bhi koi pro create ho skati he to uska javabdar tata capital hoga plz muje jaldi se jaldi iska solutions de do
Thnkyou.

May 6, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Apr 03, 2018

Updated by Harshad8773 EMI RETURN PRO

Verified Support

Apr 05, 2018

TATA Capital Customer Care's response Dear Harshad,
As the above mentioned query has been addressed by our team, we deem the same resolved. Please do let us know in case you need any further assistance. Thank you.

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Address: 560010

Website: tatacliq.com

I bought moto g5 (Order no:[protected] on nov 26th 2017. That time hdfc cashback (10%) was going. Cashback supposed to credit on end of the feb 2018. But i didnot receive the cash back. Called customer care so many times. Its been more than a month. Still not received the cashback. Customer care executives telling the same story everyday that issue will be resolved within 24 hrs. Even i sent my credit card statement from november to till date as per their request. But is of no use. They are telling that cashback got released from their end and not sharing any transaction details. Every cust care telling different dates for cashback release. Worst service. Cheaters

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Address: Chennai, Tamil Nadu

Website: www.tatacapital.com/home-loans.htm

Hi,

I wanted to apply for pmay and i bought my flat and home loan in 2016 january, from them i'm trying to apply for pmay none of the tata capital home loan employees are helping me, i have sent several emails to praveen kumar, thenmozhi and escalation team, i m getting a reply after 2 weeks and asking me to wait for some more days, they have lost my documents it seems and they are trying to retrieve it from their server for 3 months, i don't know how a bank can be this irresponsible, how long will i wait? Very worst experience i have with tata capital. I shouldn't have applied loan in this bank and i l make sure that no one in my relatives and friends take a home loan or any loan from tata capital if i don't get this issue addressed immediately. My loan contract number is 9574443

May 6, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2018

TATA Capital Customer Care's response Dear Suruthi,
We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.

Verified Support

Apr 05, 2018

TATA Capital Customer Care's response Dear Suruthi,

As per our records, a detailed response has been shared on your registered email address. Please do let us know in case you need any further assistance. Thank you.

TATA Capital Complaints & Reviews

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TATA Capital reviews & complaints page 35

return of a.c

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please look how body can believe on tata capital customer

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non delivery

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loan has not been credited. but emi was debited

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cheating to customer regarding

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pl /cheating by tata capital/ taking more time to refund the amount

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cheating on assurances

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branch is not give exact amount which was approved

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closure loan

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harassment by recovery agents

reduction in pre closure rates

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loan closing, no response from jamshedpur car loan office

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mortgage loan preclosure

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recovery of loan

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non intimation about sanction of my home loan & kept me in dark.

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fraud regarding foreclosure charges on loan

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processing fee for pmay subsidy

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loan ka emi return hone k liye

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moto g5 cashback not credited

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poor customer service.

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