TATA Capital Complaints & Reviews

I am an ex employee of tata securities ltd a subsidiary of tata capital ltd with my employee code being 360290. Even though i have resigned in july 2011 the company has not settled my dues including my pf even 6 long years have passed by. I have continuously followed up with the hr but without any result. Please help in resolving my issue at the earliest. My pf no is mah/ban/44662/449

Hi,

I am amitkumar dhayade, working in tata technologies ltd., pune. I have transferred my existing home loan from pnbhfl to tata capital on 30th - aug-2017.

Tata capital has released 27, 29, 830.00 rs. Cheque on 1st-sept-2017 in their system.

But, i have received this 27, 29, 803rs amount cheque on 11-spt-2017.

Still the broken interest amount of 5555.00 rs for the period of 1-sept to 11-sept-2017 has been deducted by tata capital from my account.

I asked/mailed and called to customer care about my money refund. Zero response from tata capital.

Tata capital home loan account no – 10047720.

I request, please look into this case and resolve my issue.

Regards,
Amitkumar dhayade
+91-[protected]

I'm also a tata employee.
I had worst experience with tata capital.
I had filed 2 applications indeed for two wheeler loan.
Capital employees said that i would get a call back after taking gruesome amount of time in filling form via phone.
Forget call back not even a message had come.
Utter recklessness.
When i called back they only insist ed in making a fresh application.
I hope this forum might resolve my issue.
Will wait for couple of days
If no response will file application in some private bank.
My application number filed is[protected]
Other number is mep0141
Being in tatas i felt homely and applied for this loan at capital.
Else would have looked on hdfc
Pathetic response so far met from capital
No back end response for compliants too

Dear sir, i hv give the home loan and approved pmay benefit in my home loan account (Loan a/c no. 9676365). After all process completion nagpur branch people inform processing fees rs. 9500/- but pmay benefit without any charges govt give the us. Then why this processing fees charge by nagpur branch to me. Pl advice. I m personally visit to nagpur branch for this issue but mr. Manish was not inform properly. So pl advice me my cell no. [protected] & mail id pradeep. [protected]@rediffmail.com

With regards,
Pradeep shrirang

Dear sir/madam,

I have purchased 2 consumer products from croma on dated 3rd june 2014 and same is financed by tata capital financial service limited, due to some technical/accounting issues between croma & tata capital, they are continues debited to me for 3 consumer products since six month, after so many reminder/mails they refund to me paid excess amount.in between over six month discussion i have bounced 1-2 installment due to negligence & not taking any response by tata capital.

Finally without any fault by me i have paid to bouncing charges + interest charges to tata capital & as well as to my bank also.

Still the consumer bouncing cases is reflecting in my cibil, its effecting to my credit score to processing of home loan/credit card/personal loan etc.

Looking for your favorable reply to remove from cibil

Thanks & regards

Ramhari padhi
Mobile - [protected]

Dear sir

We made a request of forclosure letter for lap no 4914045 in the name of virgo health care pvt ltd on 16th of oct-17 then authorised signatory undermentioned sudhir singh visited your branch office of rajendra place new delhi on 18th oct-17 & made a request in writing but they showed their inability to furnish either of the documents then we made a call to helpline from their office on 18th itself i contacted your helpline twice and both the time asked them to change my email id as the id in your records was never our id and how you had it only you knows
Now again on 26th oct i made a request for updating email id in your records
Even in your mail dated 24 th oct*17 in ref to request no 3095753 you had asked no of details which were provided to you vide mail dated[protected] but unfortunately again i have received the same mail that request is not made from registered email id
Now 10 days have passed & we incurred a loss of rs 10000 with lot of anxiety, loss of time & hardship due to you
We seek your comments & compensation for the above mentioned losses or we shall be constrained to take remedial measures at the appropriate levels

For virgo health care pvt ltd
Sudhir singh
Authorised signatory

Sir/madam
I namita maharana, i order 10 october 2017 lenovo z2 plus (Order no[protected] price rs 7830.00 payment by credit card, i receive my order delivery courier agent 16 october 2017, i open the box but box is empty no mobile only one charger and one data cable receive, same day i am calling tatacliq.com customer care but say i pickup your item, but 10 days gone but not pickup yet, only showing order return has been initiated 17 oct 2017.
Kindly, help me to get refunr my money.

Thanks,
Namita maharana
Contact no:[protected]

Dear team
My name is S.V.Vamsee krishna i handed over the my property papers and salary slip handed over the to your excutive vinodh in the month of may 2017. I have received the verification called in the month of may 2017.

I have received the mail regarding login approved home loan sanction may 31 2017 . but the excutive told one applying another.so i not intrest take home loan.
so he was asked re process what i want do it.
i agree submit all documents second time in date july 2017. collect processing fee cheque 5900 in date[protected]

But till date loan process not complete. i have called vinodh asking the status for my housing loan he replied is in process.

I called several times to vinodh and his manager Bhaskar sir please returned all documents...

I purchase a hair straightener from tata cliq for rs. 399. It was on the companies website that we have easy replacement policies, and even there was an option that we can return it within 7 days. So i decided to return the product and also i filed the request the very next day when i noticed that there is heating problem in the product. But now they are not taking it back saying that the reason is not as per companies norms to return the product.
On insisting they are now asking me to return the product and they will decide later on after quality check whether to take back the product or not.

Hi,

I took the home loan from tata capital of rs 5, 00, 000. I already paid the processing fee in advance in the name of tata capital with cheque no 7 on 13-jul-2017 of rs 5750. They charged processing fee again at the time of disbursement of loan of rs 3000.

I requested the customer care (So many times) to refund the earlier paid processing fee of rs 5750. But they didn't refund the amount yet. I shared the bank statement and loan account statement where we can clearly see the amount deducted twice but yet they claim it was deducted only once.

The main culprit behind this issue is loan officer who forced me to pay the cheque of rs 5750 (In the name of tata capital) in advance even before the loan sanctioned or disbursed. I questioned him like why should i pay the processing fee in advance when loan amount is not yet disbursed and his reply was that is their rule.

Please help in getting the refund and take strict action against bank so that they wont do again such frauds for other customers.

Please find the loan details:

Account no : 10043362
Name : srinivas rao

Thanks,
Srinivas

Respected
Sir/madam
We have purchased a toyata innova & from our tata capital i have taken a loan from tata capital & i am ready to close the loan & we have excepted to pay all the charges but your officers from ghatkopar is talking very rudely like that the i request you to cancell my repo charges so your officer mr. Siddesh khonalkar collection manager was talking rudely that go to the high court & i m going to put your car on auction if you are ready to pay then also we will put your car on auction however if our financial instution also go in loss then also i will put your car on auction
Regards
Kishor solanki
[protected]

Tata cliq — regarding cancelling the order without customers approval

2 reviews
Ab abhishek bhaya on jan 27, 2017 submit a complaint
Hi,

I have placed the order on 10th oct 2017 and order id is[protected] and payment mode was credit card. First of all this order was not updated till 7 days from the date of purchase, when followed up with customer care they said they will keep it on priority and will get it dispatched soon. But again there was no update and when i checked order status one of the sub order got auto cancelled. When followed up again with customer care, they said that the product that i ordered are not available with the seller. Thogh have booked it in seconds when it was shown on their website.

So my concern are listed below in sequence :
1. If it's not available then why was it listed in the shopping list?
2. And if it is not available then why didn't i get update from customer service in max two days and why did i got the update only when i called customer care that too after 5 working days?

3. Why was order cancelled without asking me as i am the customer?

4. It didn't seems to me practical. Worst experience with tata cliq..

The conclusion is these guys wasted my whole time from ordering to waiting to follow up with customer and ended up with auto cancellation after 8 days with no single stuff in my hand giving silly reasons and ending up with just a sorry.

Don't try to fool customers, value their time and be truthful.

If you are brand then maintain your standards accordingly.

There should be penalty as this seems to me the case of cheating.

I have applied personal loan and it has been almost 13 days and still it's under process... And there is no urgency shown in processing.. It has been told to me that loan will be get processed and disperse the amount in 2 to 3 business days. I submitted all document online via portal https://www.tatacapital.com/personal-loans.htm

My application id - 3862584.

I have a personal loan running with tata capital with number tcfpl[protected].in the month of october as we had bank holiday on the first 2 days of this month my emi was bounced as my salary was delayed. Thus, on 9th october i received a call from your collection representative names mr. Sandeep kumar ([protected]) stating that he from tata capital and want to collect the bounced emi.

I would like to highlight that this person went to the address where i reside which was closed at that moment as i was in office. Thus, he went to my relative house which is few blocks away from my house (By asking neighbors) and asked about me instead of calling me first.

I would like to bring to you notice that this is really unethical approach and actionable approach against tata capital.

Coming back to the point, i met mr. Sandeep kumar in the evening and handed him inr 18000 cash in total and took the receipt attached. Later on 13th october again emi of inr 17518 was deducted from my account. Since then i am trying to reach out mr. Sandeep kumar but he is not receiving my phone and i am not getting any help from tata capital.

I am really saddened with this approach of tata capital and had to bear financial implication and loss due to this mistake. Even i had to pay extra amount several times to you and to the collection agent.

Please help me out and would appreciate if they can transfer me inr 17518 along with the additional cost which i have catered i. E. Inr 350 + inr 450 = inr 800 making it total inr 18318 to my account.

I have applied personal loan through tata capital in july17 application no :[protected]. They have rejected my loan as updated in risk profile as negative in credit and comment as "false income document and incorrect residence information.
While applied personal loan in another bank they have confirmed previous finance i. E. Tata capital updated as risk negative for me" so they declined my proposal.
My income proof doesnt have mistake and now i am bable to give correct address to tata capital for changing risk as possitive. But they are not accepting my request and not supporting or not providing resolution to change the risk as possitive. Without changing my risk as possitive i will not able go for any loan. But tata capital is not bouther about my risk. They simply we cant to another verfication for changing risk as possitive.

Its ceviorly affecting my personal life and giving mental stress because of this issue.

Required your support to change my risk as possitive with my correct supporting documents.

Regards,
J. Shanker
+91 [protected]
Shan. [protected]@yahoo.co.in

Good evening.
This is ap jayalakshmi from chennai, tamil nadu.
I bought a bike using tata captial finance loan on 25th august 2017.
The emi plan, to repay the loan amount was 3600 for 23 months.
And the due date for us to pay the emi was 9th of every month.
And our first emi falls this month 9th[protected]
We already deposited rupees 3600 in our bank account i. E before[protected].
Now the problem is, your company has dropped the cheque on[protected] itself.
And we paid the bounce amount charges.
As per the agreement, you have to take the emi amount on the desired date i. E 9th of every month. But what you have done is different. You have returned the emi amount back to our account. And you have collected fine for the late deposit of emi.
And we contacted one mr. Saravanan ([protected]) (Chennai branch) to find what was the reason behind this.
But his way of answering was irresponsible too worst and rude.
He disconnected the call while the conversation is going on.
We trusted you for your service. But it has been proven that your company is worst.
I have every proof like bank statement, sms received from your company.
If the problem is not solved, we will file a legal fraudulent complaint against your company.
The fraudulent will be exhibited on facebook and other social medias.
Take some action on him (Saravanan).

Hi,

I had recently applied for tata credit card. I got my card and after few days i got a call and the person who called me addressed herself as tata executive and said this is a welcome call from tata and please varify all your details through ivr.

She confirmed my exact credit card number, expiry date of my card, cvv number, phone number and address. After that she confirmed my dob and emailid through ivr which was not correct. I informed her that only dob and email is incorrect and rest all information is accurate. After that she said she is updating the dob which required confirmation from my side. After my confirmation i got a message that multiple transaction has been initiated from my card.

I have raised police complaint, grievance and informed tata.

I was shocked to know that my emailid and dob is different from what i had mentioned in credit card application. When i asked credit card form copy, i have been told that we can not share with you as you failed to confirm your identity. I dont know who can updated my dob and email id with my confirmation.

I am shocked to know that the person who called me have all my confidential details like credit card number, expiry date of my card, cvv number, phone number and address. How could it be possible with any internal help.

I have been told that merchant has not claimed the amount yet and they have raised dispute[protected] againt the claim, amount will not be transferred to the merchant but sla is 18th nov. And today is 11th oct.

From last two days i am taking follow up with tata but they are not even replying to mails or call. Even though i have forwarded the mail to ceo and head of tata but they are also not replying.

I want below information and appropriate information:

I want you not to transfer the amount to the merchant who has not claimed the amount yet.
Share the copy of the credit card form that i had filled.
Want to know how and when you changed my dob and email id with my confirmation.
From where that person, who called me have all my confidential information.
Why no one is responding to my mails and calls.

My card should not be unblocked under any circumstances.

Please refer interaction id[protected] and dispute number[protected] which have all the details of my credit card.

You can call me on [protected], if you need any information.

Regards
Shikha

I have availed personal loan where my EMI is getting debited month on month but October month I haven't received any message, but my account is having balance, they have not taken the money in 9th October instead they have taken on 10th October with extra charges
I am now going to leave this case till they prove it
I will take to consumer court .
I am customer of home loan too but I am not facing any issue in home loan department they are gunine sales person. But personal loan are cheaters

One of the worst service by tata capital.
I have applied for personal loan after receiving call from tata captial and after completion of online eligibility checked by tata captial credit manager. They send me online link to upload documents and taken my net banking user id and password to verify my bank account details than after all completion they send there executive to collect my document document and signature. After all formalities they are keeping me update as " your form is with credit manager and after my strictly follow to tc team reply was apologize only. All audio conversion carrying by my side how they are maintaining quality play/cheating to consumer. But i didn't get anything like that.. I fade up with contacting them. My suggestion to all, please do not go for this kind of service.
Application no:[protected]. Funny funny funny

I had a tata capital car loan, the loan account number is in the subject line. I fore-closed it on 25th september 2017, i paid all charges inclusive of the higher foreclosing charges which tata capital had levied on my account and didn't waive it or decrease it on repeated request, however my cheque for the entire amount as specified in their fore closure letter/ demand note has been cleared since 26th september, but neither the on-call customer service nor the email support has responded to my query as to when i will get my noc. Tata capital is a pathetic company when it comes to customer service. Please help me obtain my noc at the earliest.