Tata Capital — car loan tcfuc[protected]

The tata capital sent me the letter for holding 3 months emi on extra interest charges, but rbi has not authorised about it to bank.

Dear sir/madam, greetings from tata capital. Thanks for writing to us regarding the emi moratorium / deferment in view of the covid-19 situation currently prevailing. The reserve bank of india has announced a regulatory package to handle the current situation arising due to covid-19. This moratorium/deferment of emi for 3 months is applicable for the installments due between 1st march 2020 and 31st may 2020. However, interest on the outstanding of your loan would keep on getting levied during this period and get added to your future installments. While we acknowledge your mail for the moratorium request, we request you to please log in to your loan account on our website www.tatacapital.com if you want to go for the moratorium/deferment of emi along with extra interest charges, and provide your consent from 2nd april 2020 onwards. We are accepting request for moratorium only through our website. Request you to kindly do not reply/email us for emi moratorium. If you have already registered your request on our website, you do not need to register again & may ignore this message. Please note that the time is short to hold back some repayment instruments for april emi.in case the emi gets cleared and you have opted for moratorium / deferment through our website, we will refund the emi amount to you. We urge you to read the faqs before exercising your option for emi deferment. Thanks customer care team note due to the lockdown, we encourage you to adopt the tata capital’s digital platforms’ to get serviced. Some of our digital modes of servicing includes: 1. Whatsapp servicing: add [protected] to your contact list. Send a “hi” to tia on [protected] to start interacting. 2. Tata capital app: download the tata capital app from app store/play store. Or simply