[Resolved]  Tata Capital — company not providing facility to make foreclosure payment online

Address:Bangalore, Karnataka, 560035
Website:www.tatacapital.com

Hi,

I raised following concerns:
1. Why did company raised a query with more than double the requested loan's amount to CIBIL. This has impacted my CIBIL score.
2. I asked them to provide online Foreclosure facility (case id[protected]

TATA Capital is adamant and wants my physical presence for foreclosing Account. When they gave loan, I did not had to visit them. Hence, why should I visit them now? They do whatever suits their business best.
Also they are off on weekends.
I want either their executive to visit me free of cost and help with Account Foreclosure or otherwise provide me an online Payment Gateway Link. I am not going to visit them at any cost.

Please help with resolving my above concern.

Regards,
Rajeev
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Jul 21, 2018
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
TATA Capital Customer Care's response
We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
Verified Support
Jun 20, 2018
TATA Capital Customer Care's response
We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
Complaint comments 

Comments

Hi,

TATA Capital always sends a standard reply. Pleae find it attached.

THEY JUST WANT TO TROUBLE PEOPLE AND DO NOT WANT TO ALLOW SNYONE TO CLOSE THE LOAN ACCOUNT.

They can find my contact details with help of case id and loan account.

Regards,
Rajeev

Hi,

Share your contact number.

I will connect with you. I cannot share my number publically.
Besides you have the case ID. Send me an email and I wilk share my contact details.

Regards,
Rajeev

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